佛山 [切换城市] 佛山招聘佛山客服及技术支持招聘佛山售前/售后技术支持工程师招聘

行走机械应用工程师-传感器 (MH AE - Sensors)

MTS传感器中国(MTS Sensors China)

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2017-03-24
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:15-20万/年
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Major Areas of Accountability:

1.Provides customers, distributors and MTS sales personnel with technical support for MTS sensor products. Applications support consists of both pre and post sales work. Pre-sales support involves recommending specific products based on applications knowledge and the specific needs of customers. Post sales support involves troubleshooting applications issues and resolving customer problems in the field. Inter-department coordination (repair, inside & outside sales, etc) is critical to success in this role.


2.Actively contacts customers for more information and organizes sales calls, where necessary and follows up to ensure usage of information provided to Sales Engineers. Works together with customers on model # creation and pricing (when required) to insure a smooth handoff to the factory CS order entry person.


3.Travels with field sales engineers to visit customers for the purpose of providing applications consulting, identifying new opportunities, and providing technical updates to the market.


4.Develops and maintains a working knowledge of new and existing products and specializes on specific product lines as assigned. Works closely with Product Management, Quality Assurance, Repair, and Engineering to identify and resolve field quality issues as needed.


5.Carries and responds to pager/phone calls in support of 24 hour technical assistance service.


6.Evaluates the technical and business feasibility of custom (small volume) products as well as overseeing the processing of custom orders. Also, provides customers with quotations on customized product(s) as directed by product management.


7.Assists Product Management and Marketing Communications in the review of product literature for correctness and completeness. This includes information published on the company website, and other forms of electronic media.


8.Participates in customer and distributor training programs, including developing presentations for new programs or new products as needed.


9.Undertakes special projects as assigned or as needed for improving customer satisfaction such as but not limited to special documentation for troubleshooting purposes or systems for easy conversion from old to new products.


10.Provides feedback to product management, marketing, QA, manufacturing and design engineering concerning product performance for the purpose of product and customer satisfaction improvement. Also provides market information concerning new potential business opportunities to marketing and product management.


11. Knows and applies the division’s quality policy and procedures of ISO-9001 and it relates to area of responsibility. Follow all standard operating procedures as prescribed and notifies appropriate personnel of any non-conformance.


Qualifications:


- Bachelor’s Degree in an Engineering Discipline with min. 3 years of applicable experience;
- Ability to understand basic engineering documents, drawings, and measured data;

- Ability to understand sensor technical specifications and to read, analyze, and interpret basic engineering

data;

- Ability to understand basic sensor programming and PLC setup;

- Very good technical writing and verbal communications skills;

- Good presentation skills, ability to interact with customers at varying levels of an organization;

Ability to make decisions and negotiate with customers;

- Ability to comprehend verbal as well as written instructions, manuals and technical documents in English

and Mandarin;


职能类别: 售前/售后技术支持工程师

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公司介绍

美特斯工业系统(中国)有限公司是MTS系统在中国的全资子公司。 MTS系统公司成立于1966年,在美国NASDAQ独立上市,总部位于美国明尼苏达州,是全球***的力学性能测试和模拟系统及磁致伸缩位移传感器的制造商。

作为MTS系统公司的成员,MTS传感器事业部在磁致伸缩位移传感器和液位计的开发及制造领域是全球领导者。

基于MTS持有的Temposonics专利技术,MTS传感器始终专注于磁致伸缩传感技术的开发和应用,无论在美国,德国,日本还是中国,MTS正采用创新的传感技术方案,为客户提供可靠的、高性价比的传感器。

MTS传感器中国总部位于上海市。需要了解更多信息,请登陆MTS传感器中国网站。

联系方式

  • 公司地址:地址:span桂平路391号新漕河泾国际商务中心B座34F