客服服务专员
鹤山柏威皮革制品有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:原材料和加工
职位信息
- 发布日期:2017-03-31
- 工作地点:江门
- 招聘人数:1人
- 职位月薪:3500-4000/月
- 职位类别:客服专员/助理
职位描述
职位描述:
主要职能:
1. According to the updated quotation system requirement of the company, quote to the customer in written form;按照公司现行报价系统要求,负责对客户进行书面报价;
2. According to the work flow to receive and complete the order process, and link up to the relevant department for the order execution based on the order requirement;按照工作流程,受理客户订单,并根据订单情况,与公司相关部门衔接订单及合同的执行;
3. Communication and Coordination to the customers for daily business;负责与客户的沟通及协调工作;
4. Filing and management of orders and other relevant documents;负责公司销售订单及其他相关文件资料的管理、归类、整理、建档和保管工作;
5. Compile the weekly / monthly / quarter / annual statistical statement of sales accordingly, and reply to the department manager / board of management at any time for the inquiry of order status;负责各类销售指标的月度、季度、年度统计报表和报告的制作、编写,并随时答复领导对销售订单动态情况的质询;
6. Assist salesman for the preparation / reception of customer visit to the company;协助销售人员做好上门客户的接待工作;
7. Responsible for the information consultation & complaint from the customer, support and work together with the relevant department to duly handle, and reply to the customer in time;负责客户的信息咨询及投诉记录,协助有关部门妥善处理,并及时回复客户;
8. Updating maintenance of the customer information;更新维护客户资源信息;
9. Complete other work which required by department manager & board of management.完成部门及公司领导交办的其他工作。
岗位要求:
1. College, international trade, secretary, English or other related major;大专学历,国际贸易、文秘、英语或其它相关专业;
2. High level of English (oral & writing);具备较强的英语口语及写作能力;
4. Have agile customer service concept and reflect;具备敏捷的客服观念和反映速度;
5. Have good ability of communication / coordination, and also have strong analytical / problem-solving abilities;具备良好的人际沟通、协调能力,分析和解决问题的能力;
6. Have strong sense of responsibility, can bear hardships and stand hard work under appropriate pressure.有较强的责任心,能吃苦耐劳,可迅速适应适当压力下的工作环境
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主要职能:
1. According to the updated quotation system requirement of the company, quote to the customer in written form;按照公司现行报价系统要求,负责对客户进行书面报价;
2. According to the work flow to receive and complete the order process, and link up to the relevant department for the order execution based on the order requirement;按照工作流程,受理客户订单,并根据订单情况,与公司相关部门衔接订单及合同的执行;
3. Communication and Coordination to the customers for daily business;负责与客户的沟通及协调工作;
4. Filing and management of orders and other relevant documents;负责公司销售订单及其他相关文件资料的管理、归类、整理、建档和保管工作;
5. Compile the weekly / monthly / quarter / annual statistical statement of sales accordingly, and reply to the department manager / board of management at any time for the inquiry of order status;负责各类销售指标的月度、季度、年度统计报表和报告的制作、编写,并随时答复领导对销售订单动态情况的质询;
6. Assist salesman for the preparation / reception of customer visit to the company;协助销售人员做好上门客户的接待工作;
7. Responsible for the information consultation & complaint from the customer, support and work together with the relevant department to duly handle, and reply to the customer in time;负责客户的信息咨询及投诉记录,协助有关部门妥善处理,并及时回复客户;
8. Updating maintenance of the customer information;更新维护客户资源信息;
9. Complete other work which required by department manager & board of management.完成部门及公司领导交办的其他工作。
岗位要求:
1. College, international trade, secretary, English or other related major;大专学历,国际贸易、文秘、英语或其它相关专业;
2. High level of English (oral & writing);具备较强的英语口语及写作能力;
4. Have agile customer service concept and reflect;具备敏捷的客服观念和反映速度;
5. Have good ability of communication / coordination, and also have strong analytical / problem-solving abilities;具备良好的人际沟通、协调能力,分析和解决问题的能力;
6. Have strong sense of responsibility, can bear hardships and stand hard work under appropriate pressure.有较强的责任心,能吃苦耐劳,可迅速适应适当压力下的工作环境
职能类别: 客服专员/助理
关键字: 客户服务专员
公司介绍
公司及集团介绍
鹤山柏威皮革制品有限公司是皮革行业知名的外商企业。公司秉承低碳环保理念,致力于研发最生态制革技术、皮革整饰新技术以及其他制革技术,加工皮革、皮革制品、皮革半成品及其副产品,所生产的lite生态环保皮革在全球汽车及制鞋行业享有盛誉。
柏威皮革不仅生产质量上乘产品, 还为行业提供最优质服务,更通过减少二氧化碳排放,最大化原料使用率,科学循环再利用,以及采用先进废水处理技术等方法将生态环保理念贯彻落实。
福利条件
公司执行5天工作制,员工享受带薪年假,购买社保及住房公积金,每天有班车往返沙坪,每周往返广州,公司提供条件良好的住宿及生活环境。
Heshan Bestway Leather Product Ltd. locates in Heshan city of china, we are a foreign invested company producing lite(low impact to the environment) leather for automotive and footwear industries.
The company is dedicated to produce premium leathers designed for rugged outdoor & work shoes, servicing major european and north american brands, such as Timberland, Wolverine, Merrell, New balance, Keen, etc. in the automotive business the company produces leather for finishing.
Through lite leather, Heshan Bestway defines the standard for environmental responsibilities. A team effort of Heshan Bestway makes it possible to accomplish our commitment that is to service our industry delivering top quality leathers, perform as the leader in eco-friendly leather solutions and continually develope new technologies and earth-friendly solutions.
应聘要求application requirement:
有英文要求的职位请应聘时同时发送中英文简历please send chinese and english resume together if apply the vacancies with english communication skill.
乘车路线:从各大城市车站 至 鹤山汽车总站,然后转乘 沙坪-水口 的公交车到 天鹰站。
鹤山柏威皮革制品有限公司是皮革行业知名的外商企业。公司秉承低碳环保理念,致力于研发最生态制革技术、皮革整饰新技术以及其他制革技术,加工皮革、皮革制品、皮革半成品及其副产品,所生产的lite生态环保皮革在全球汽车及制鞋行业享有盛誉。
柏威皮革不仅生产质量上乘产品, 还为行业提供最优质服务,更通过减少二氧化碳排放,最大化原料使用率,科学循环再利用,以及采用先进废水处理技术等方法将生态环保理念贯彻落实。
福利条件
公司执行5天工作制,员工享受带薪年假,购买社保及住房公积金,每天有班车往返沙坪,每周往返广州,公司提供条件良好的住宿及生活环境。
Heshan Bestway Leather Product Ltd. locates in Heshan city of china, we are a foreign invested company producing lite(low impact to the environment) leather for automotive and footwear industries.
The company is dedicated to produce premium leathers designed for rugged outdoor & work shoes, servicing major european and north american brands, such as Timberland, Wolverine, Merrell, New balance, Keen, etc. in the automotive business the company produces leather for finishing.
Through lite leather, Heshan Bestway defines the standard for environmental responsibilities. A team effort of Heshan Bestway makes it possible to accomplish our commitment that is to service our industry delivering top quality leathers, perform as the leader in eco-friendly leather solutions and continually develope new technologies and earth-friendly solutions.
应聘要求application requirement:
有英文要求的职位请应聘时同时发送中英文简历please send chinese and english resume together if apply the vacancies with english communication skill.
乘车路线:从各大城市车站 至 鹤山汽车总站,然后转乘 沙坪-水口 的公交车到 天鹰站。
联系方式
- 公司地址:地址:span鹤山市鹤城镇工业三区