大同招聘

职位描述：
Chinese speaking individual with flair for IT and finance ready for an adventure

WorkBook Software has a full-time opportunity in our HCMC office in Vietnam within the Customer Support department. The candidate will work closely with our APAC clients, the APAC WorkBook teams in Vietnam, Singapore, and Australia, and the business support and IT teams in WorkBook’s Danish HQ.

About the job
As a part of the global support team in WorkBook, you will be part of a fast-growing global organization that has its roots in Denmark but clients all over the world.
The primary task of the job is client support, with special focus on our Chinese clients. We have clients based in China that demand near-native Mandarin speaking skills for support of our Software. This will be the primary task for this candidate.

Tasks & responsibilities
？ Client contact – focus on Chinese clients
？ Helpdesk & phone support of our web-based ERP program (English & Chinese)
？ Documentation of support cases on our help site
？ Data import / export from other systems
？ Various administrative tasks
？ Customer feedback and sparring with the development team on new solutions
？ Testing our software
？ License administration

Expectations to who you are
？ Fluent in Chinese (Mandarin), both written and verbally (mandatory)
？ Fluent in English, written and verbally (mandatory)
？ Great communications skills
？ Relevant education (or experience) within IT or Finance
？ Previous experience with customer support (preferred, not required)
？ Interest and flair for IT and software
？ Financial knowledge and business administration (preferred, not mandatory)
？ Works well independently and in teams
？ Positive attitude and superb client-facing demeanor

About the company
WorkBook develops a complete cloud-based business solution for project-oriented companies, containing everything from project management and resource planning to financial management.
WorkBook Software Copenhagen – Manchester - Singapore – Pittsburgh www.workbook.net 2
WorkBook is the most widely used management tool in the advertising industry in Scandinavia, and the company is currently undergoing an exciting globalization in APAC & North America to replicate that success.
We are constantly attracting new customers from around the APAC and we need ambitious and service-minded colleagues who want to work with ERP software and people. If you have the talent, there is no limit to how far you can go with WorkBook.
We have an open and inspiring working environment where knowledge sharing is a central part of everyday life. There are no specific boundaries and we work across all departments with a focus on challenging each other through open and positive dialogue.

Application
Application, CV, and related documents must be sent via email to the Global Head of Support, Christian Foss, support@workbook.net – please mark the mail “Chinese speaking supporter”.
Please state your salary expectations.
Questions? Please contact the Danish HQ team on telephone +45 70 20 33 18 (ask for Christian Foss).
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status. 举报 分享

House of Amber于1933年成立于丹麦首都哥本哈根，至今已有82年的历史。目前已成为世界上最大、历史最悠久的琥珀珠宝制造商之一。
1933年，Einer Fehrn 出于对琥珀强烈的热爱，在丹麦哥本哈根创建了第一家琥珀专营店。家族几代人一直致力于将神奇美丽的天然琥珀打造成璀璨绚丽、令人一生珍爱的珠宝首饰艺术品。2007年House of Amber被丹麦最大的商业投资财团Dansk Generationsskift A/S 所收购，并将拓展到其他更多的国家和地区，并将其家族精神继续致力于琥珀事业中。

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