大庆招聘

ABOUT DIRECT HR:

DIRECT HR IS A PREMIUM CHINA-FOCUSED RECRUITMENT FIRM SPECIALIZED IN SUPPORTING LEADING EUROPEAN, AMERICAN AND CHINESE EMPLOYERS WITH THEIR TALENT ACQUISITION IN CHINA.

Client:

The client is a famous power tool manufacturer.

Location:

Shanghai, China

Salary:

Competitive Salary (depending on experience)

Starting date:

As soon as possible

Reporting to:

IT Team Leader

Team Size:

2

Recruitment process:

+ Telephone interviews

+ Face-to-face interviews

Responsibilities:

+ Configures, diagnoses failures and repairs IT infrastructure equipment while providing first level IT infrastructure support on a broader scale

+ Support users using the telephone and global incident management system (Service-Now) for IT service requests, incidents and problem escalation

+ Support project rollouts to increase operational efficiencies according to company standards. Value creation mind-set must apply

+ Initiate the resolution by deep analyse and diagnostics. Proactive monitoring to maintain excellent performance and reliable IT Services

+ Documented and report all the IT Infrastructure configuration and resolution process

+ Coordinates with peers, teamlead and global IT engineering team members to ensure the appropriate use of technology and standards in the design, implementation, and support of systems so as to guarantee consistency within the company Global IT environment

+ Communicate to business management and users on IT operational status

+ Understand the business processes and providing solution based on the priorities

Requirements:

+ Educational background: University degree in IT, Business or Engineering

+ Excellent organizational and communication skills across all levels and functions of the organization

+ Fluent in English (oral and written)

+ Demonstrated team player with proven flexibility in time and tasks. Service and Process oriented person

+ Experience in troubleshooting Microsoft® Operating System Environment (Windows 7) and client desktop applications

+ Experience client hardware deployment, operating system loads, drivers, software installation

+ Experience in hardware and software troubleshooting

+ Experience in troubleshooting Microsoft Outlook / Exchange-related concepts together with Office 365 range of services such as Microsoft Lync, SharePoint and Exchange Online Hosted

+ Experience in configuring, testing and troubleshooting Smartphones primarily using Android platform (other platform experience is a plus such as iOS) for services such as Email, Application load/reload

+ Experience in technology such as LAN, WAN, Wireless, Internet connectivity

Interested?

Please send your updated resume in English to Ms. Deni Dai (d.dai@directhr.cn) with the subject ''Application for IT Engineer - Shanghai, J#5993DD''

Contact person:

Ms. Deni Dai

Recruitment Consultant

E: d.dai@directhr.cn

Keep yourself updated on our latest premium jobs via http://jobs.directhr.cn

Direct HR is a premium China-focused recruitment firm specialized in supporting leading European, American and Chinese employers with their talent aquisition in China.

Direct HR 是面向中国市场的招聘服务公司，致力于为欧洲，美国和中国有高端人才需要的领头企业提供招聘及流程支持服务。通过全面的招聘工具与渠道，我们以寻访以下行业的资深专业人才和管理人才为目标:

 Aerospace 航空航天工业
 Automotive 汽车
 Chemicals 化工
 Energy 能源
 Engineering 工程
 IT 信息技术
 Manufacturing 制造业
 Supply Chain 供应链