大庆招聘

Job Responsibilities:
? Interface with international customers.
? Provide remote Technical support on implementation of technology using various networking products & applications and resolve product related issues through research and troubleshooting.
? To troubleshoot every case (including backlog) assigned and drive towards positive resolution thereby to achieve customer satisfaction.
? Debugging hardware & software system level problems in a multi-vendor multi-protocol network environment.
? Evaluate the scope for timely escalation and ensure that customer problems are addressed as per the priority.
? Document all communication with the customer.


Desired Profile:


Primary Skill:

? Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
? Bridging and switching concepts, LAN technologies such as Ethernet-CSMA/CD.
? STP - IEEE 802.1d/ IEEE 802.1w, IEEE 802.1s
? VLANS, Tagging - IEEE 802.1q, 802.3ad
? IP addressing and sub netting, Routing concepts, VLSM/CIDR.
? Working knowledge with routing protocols - RIP V1/V2, OSPF
? IS-IS, HSRP, VRRP, MPLS, RSVP, LDP
? Excellent Communication Skills
? Certification such as CCNA, CCNP, CCIE will be added value.


Essentials:

? 3-6 years of relevant experience from an enterprise support background.
? Should have experience in configuration and troubleshooting high-end networks
? The ideal candidate will be an Engineer, who is a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
? Quality focus, result & goal orientation in a group situation and commitment to customer delight are a must.
? Sound fundamentals and in-depth knowledge of Networking Concepts.
? Should be flexible to work in international time zones.

亿达信息技术有限公司（简称YIDATEC）创建于2006年，是中国领先、国际化的IT服务及数字化运营专家，致力于在数字化时代助力企业实现数据驱动的产品和服务。通过创新的技术和专业的解决方案，将企业IT系统和资产、业务流程与数据资产相结合，在企业运营、客户管理、产品提升等方面，满足企业的数字化、智能化需求，帮助客户创造、提升价值，与客户共同成长。目前，亿达信息已有近6000名员工分布在中国国内主要城市及亚太地区，形成为全球客户在亚太地区提供数字化运营服务的跨区域体系。
应对IT产业向数字化运营服务转型的趋势，YIDATEC通过专业技术和数字化服务整合，实现资源优化重组和价值递增，帮助客户建立数字化运营模式，持续实现商业价值。基于不断提升IT运维服务水平，加强RPA、BPR、大数据运用，打造AI数据平台等，实现企业IT\BP\DT的整合，全方位提升企业数字化运营能力。YIDATEC面向医药、互联网、ICT、金融保险、数字农业等行业，提供全面的数字化运营解决方案，并投资建立了中国东北地区的数据中心。YIDATEC先后与富士施乐、SOFTBANK、UNISYS、日本乐天、SONY、阪急阪神、腾讯、阿里巴巴、华为、阿斯利康、先正达、赛诺菲、武田制药、美的、顺丰、唯品会、华夏人寿、天安人寿等全球知名企业建立长期稳定的合作关系，持续为全球50余家客户在9个国家的20万名企业用户提供专业的数字化运营服务。