Customer Program Manager - APAC(职位编号:1826737)
通用电气(中国)有限公司 GE China
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司 医疗设备/器械
职位信息
- 发布日期:2013-12-16
- 工作地点:台湾
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 职位类别:客户经理/主管 总监/部门经理
职位描述
Business Segment
Aviation
About Us
X
Role Summary/Purpose
The Customer Program Manager will demonstrate accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.
Essential Responsibilities
Be responsible for the profitability and customer satisfaction for assigned customer(s) – for the Apac region-mainly China and Japan. • Provide total (Customized Service Agreement and Time & Material) program leadership • Serve as the key sales interface for new contracts and proposals • Provide coordination with other GE Customer organizations through the Customer Team process • Function as primary liaison between internal GE organizations and customers • Manage the Contract Margin Review process and/or Time & Material profitability metrics • Be responsible for contract flow down with Sales Director and the development of procedure manuals related to the contract • Develop and implement business plans to achieve program profitability and work scoping • Represent GE in business and contractual discussions with customer • Review invoices and collect cash in a timely manner • Establish productivity goals by contract or product • Organize and support program and technical reviews with customer • Determine and flow down customer shop visit forecasts • Be responsible for GE Branded Service Agreement (GBSA) management, warranty determination, and administration related to customer owned property
Qualifications/Requirements
Bachelor’s Degree from an accredited college or university • Minimum of 5 years of experience in Customer Management and Program Management
Desired Characteristics
• Strong oral and written communication skills • Strong interpersonal and leadership skills • Ability to lead cross functional and customer / supplier teams • Strong conflict resolution skills• Strong business and financial acumen• Strong influencing skills in a global environment • Able to communicate with all levels of internal and external customer organizations, including upper management
公司介绍
GE公司的历史可追溯到托马斯?爱迪生,他于1878年创立了爱迪生电灯公司。1892年,爱迪生通用电气公司和汤姆森-休斯顿电气公司合并,成立了通用电气公司(GE)。GE是道 琼斯工业指数1896年设立以来唯一至今仍在指数榜上的公司。
2011年GE的年销售达1420亿美元。
GE现有6个产业部门,其中包括:航空、交通运输、医疗、能源、GE金融、家庭和商业解决方案。
GE (NYSE: GE) is Imagination at Work – an advanced global technology, service and finance company that is taking on the world’s toughest challenge. Widely recognized as the world’s largest multi-business company, GE excels in a variety of sectors including energy, oil and gas, water treatment, aviation, healthcare, transportation, lighting, appliances and finance. GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE.
The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896.
Total revenue of GE reached $142.0 billion in 2011.
GE is having six businesses including: Aviation, Transportation, Healthcare, Energy, GE Capital, Home and Business Solutions.
联系方式
- 公司网站:http://www.ge.com/
- 公司地址:华佗路1号
- 邮政编码:201103