Field Support Engineer
罗克韦尔自动化控制集成(哈尔滨)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2013-11-11
- 工作地点:哈尔滨
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师 售前/售后技术支持主管
职位描述
KEY RESPONSIBILITIES
Capable of completed the following job independently:
Responsible for MV drive site installation, commissioning;
Responsible for internal and external training;
Responsible for spare parts and parts remanufacturing and management;
Responsible for post sales technical support/or phone support ;
Responsible for customer MV equipment/devices periodically maintenance and examination or preventative maintenance;
Responsible for supplying good paperwork of field service and engineering. Ensure all related documents are good, full provided and archived;
Responsible for providing feedback to quality and R/D department on product quality and VOC;
KEY COMPETENCY REQUIREMENTS
Functional
Works on issues of diverse scope where analysis of data requires evaluation of Identifiable factors;
Demonstrate good judgment in selecting methods and techniques for obtaining solutions;
Contributes Professional &
Technical Expertise;
An experienced professional with a full understanding of area of specialization;
Interpersonal
Frequently interacts with peers and customers to gain cooperation of others or conduct Thinks &
Acts Strategically;
Business
Receives assignments in the form of objectives and determines the process by which to meet goals;
Resolves wide range of issues in creative ways and effective ways;
Leadership
Normally receives little instruction on day-today work, generally instructions on new Assignments;
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
Bachelor of Science in Electrical Engineering, Automation Engineering or other related technical degree;
Strong oral and written communications are essential and strong English speaking capabilities;
Minimum five years of site support experience in a Multi-national company;
Be familiar with MV drive and PLC programming;
The Field Support Engineer Leader must have the high-voltage operation certificate;
The Field Support Engineer Leader must have the skill to use the debugging tools such as oscilloscopes, multi-meter and so on;
Ability to work well in a team environment;
Capable of completed the following job independently:
Responsible for MV drive site installation, commissioning;
Responsible for internal and external training;
Responsible for spare parts and parts remanufacturing and management;
Responsible for post sales technical support/or phone support ;
Responsible for customer MV equipment/devices periodically maintenance and examination or preventative maintenance;
Responsible for supplying good paperwork of field service and engineering. Ensure all related documents are good, full provided and archived;
Responsible for providing feedback to quality and R/D department on product quality and VOC;
KEY COMPETENCY REQUIREMENTS
Functional
Works on issues of diverse scope where analysis of data requires evaluation of Identifiable factors;
Demonstrate good judgment in selecting methods and techniques for obtaining solutions;
Contributes Professional &
Technical Expertise;
An experienced professional with a full understanding of area of specialization;
Interpersonal
Frequently interacts with peers and customers to gain cooperation of others or conduct Thinks &
Acts Strategically;
Business
Receives assignments in the form of objectives and determines the process by which to meet goals;
Resolves wide range of issues in creative ways and effective ways;
Leadership
Normally receives little instruction on day-today work, generally instructions on new Assignments;
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
Bachelor of Science in Electrical Engineering, Automation Engineering or other related technical degree;
Strong oral and written communications are essential and strong English speaking capabilities;
Minimum five years of site support experience in a Multi-national company;
Be familiar with MV drive and PLC programming;
The Field Support Engineer Leader must have the high-voltage operation certificate;
The Field Support Engineer Leader must have the skill to use the debugging tools such as oscilloscopes, multi-meter and so on;
Ability to work well in a team environment;
公司介绍
罗克韦尔自动化有限公司(nyse:rok)在全球工业自动化动力、控制与信息技术解决方案等领域占据领先地位,致力于帮助客户提高他们的竞争优势。
罗克韦尔自动化公司整合了工业自动化领域的知名品牌,其中包括艾伦-布拉德利(allen-bradley)的控制产品和工程服务及罗克韦尔软件(rockwell software)开发的自动化管理软件。
罗克韦尔自动化总部位于美国威斯康星州密尔沃基市,在80多个国家设有分支机构,现有雇员约20,000人。
在中国,罗克韦尔自动化拥有超过1900多名雇员,28个销售机构(包括香港,台湾地区),5个培训中心,1个研发中心、1个软件开发中心和2个oem应用开发中心,在上海分别设有生产基地。公司与国内几十家授权渠道伙伴及54所重点大学开展了积极的合作,共同为制造业提供广泛的世界一流的产品与解决方案、服务支持及技术培训。
罗克韦尔自动化公司多次荣获中国***人力资源典范企业称号。良好的企业文化激励员工与公司共同成长。
罗克韦尔自动化控制集成(哈尔滨)有限公司坐落于中国东北黑龙江省哈尔滨市南岗区,是罗克韦尔自动化中压变频器新产品的全球总部。作为全球四大中压变频器生产基地之一,罗克韦尔自动化控制集成(哈尔滨)有限公司同时也是罗克韦尔自动化在亚太地区***的中压变频产品研发及生产基地。公司秉承罗克韦尔自动化全球***的管理和制造标准,整合了市场、研发、测试、工艺、生产制造、质量管理、供应链、售后服务、人力资源、行政等多个职能部门,是罗克韦尔自动化集团在全球化战略中的重要组成部分。
罗克韦尔自动化公司整合了工业自动化领域的知名品牌,其中包括艾伦-布拉德利(allen-bradley)的控制产品和工程服务及罗克韦尔软件(rockwell software)开发的自动化管理软件。
罗克韦尔自动化总部位于美国威斯康星州密尔沃基市,在80多个国家设有分支机构,现有雇员约20,000人。
在中国,罗克韦尔自动化拥有超过1900多名雇员,28个销售机构(包括香港,台湾地区),5个培训中心,1个研发中心、1个软件开发中心和2个oem应用开发中心,在上海分别设有生产基地。公司与国内几十家授权渠道伙伴及54所重点大学开展了积极的合作,共同为制造业提供广泛的世界一流的产品与解决方案、服务支持及技术培训。
罗克韦尔自动化公司多次荣获中国***人力资源典范企业称号。良好的企业文化激励员工与公司共同成长。
罗克韦尔自动化控制集成(哈尔滨)有限公司坐落于中国东北黑龙江省哈尔滨市南岗区,是罗克韦尔自动化中压变频器新产品的全球总部。作为全球四大中压变频器生产基地之一,罗克韦尔自动化控制集成(哈尔滨)有限公司同时也是罗克韦尔自动化在亚太地区***的中压变频产品研发及生产基地。公司秉承罗克韦尔自动化全球***的管理和制造标准,整合了市场、研发、测试、工艺、生产制造、质量管理、供应链、售后服务、人力资源、行政等多个职能部门,是罗克韦尔自动化集团在全球化战略中的重要组成部分。
联系方式
- 公司地址:大连市软件园东路40号22号楼10/11层