大庆 [切换城市] 大庆招聘大庆客服及技术支持招聘大庆售前/售后技术支持经理招聘

Field Support Engineer Leader

罗克韦尔自动化控制集成(哈尔滨)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2013-11-11
  • 工作地点:哈尔滨
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持主管  售前/售后技术支持经理

职位描述

KEY RESPONSIBILITIES
Responsible for coordination of the technical and administrative support activities of the team, including, but not limited to installation, commissioning, repairing, spare parts management, training, technical support, preventative maintenance, and engineering change upgrades.
Responsible for product-site commissioning, troubleshooting and installation, and other related work;
Responsible for internal and external training;
Responsible for spare parts and parts remanufacturing;
Responsible for post sales technical support/or phone support;
Responsible for customer MV equipment/devices periodically maintenance and examination or preventative maintenance;
Responsible for supplying good paperwork of field service and engineering. Ensure all related documents are good, full provided and archived;
Responsible for providing feedback to quality and R/D department on product quality and VOC;
The Field Support Engineer Leader is capable of completing the site commissioning and installation work independently;

KEY COMPETENCY REQUIREMENTS
Functional
Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors;
Demonstrate good judgment in selecting methods and techniques for obtaining solutions; Contributes Professional & Technical Expertise;
An experienced professional with a full understanding of area of specialization;

Interpersonal
Frequently interacts with peers and customers to gain cooperation of others or conduct Thinks & Acts Strategically;

Business
Receives assignments in the form of objectives and determines the process by which to meet goals;
Resolves wide range of issues in creative ways and effective ways;

Leadership
Normally receives little instruction on day-today work, generally instructions on new Assignments;

EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
Bachelor of Science in Electrical Engineering, Automation Engineering or other related technical degree;
Strong oral and written communications are essential and strong English speaking capabilities;
Minimum five years of site support experience in a Multi-national company;
Be familiar with MV drive and PLC programming;
The Field Support Engineer Leader must have the high-voltage operation certificate;
The Field Support Engineer Leader must have the skill to use the debugging tools such as oscilloscopes, multi-meter and so on;
Ability to work well in a team environment;

公司介绍

罗克韦尔自动化有限公司(nyse:rok)在全球工业自动化动力、控制与信息技术解决方案等领域占据领先地位,致力于帮助客户提高他们的竞争优势。
罗克韦尔自动化公司整合了工业自动化领域的知名品牌,其中包括艾伦-布拉德利(allen-bradley)的控制产品和工程服务及罗克韦尔软件(rockwell software)开发的自动化管理软件。
罗克韦尔自动化总部位于美国威斯康星州密尔沃基市,在80多个国家设有分支机构,现有雇员约20,000人。

在中国,罗克韦尔自动化拥有超过1900多名雇员,28个销售机构(包括香港,台湾地区),5个培训中心,1个研发中心、1个软件开发中心和2个oem应用开发中心,在上海分别设有生产基地。公司与国内几十家授权渠道伙伴及54所重点大学开展了积极的合作,共同为制造业提供广泛的世界一流的产品与解决方案、服务支持及技术培训。
罗克韦尔自动化公司多次荣获中国***人力资源典范企业称号。良好的企业文化激励员工与公司共同成长。

罗克韦尔自动化控制集成(哈尔滨)有限公司坐落于中国东北黑龙江省哈尔滨市南岗区,是罗克韦尔自动化中压变频器新产品的全球总部。作为全球四大中压变频器生产基地之一,罗克韦尔自动化控制集成(哈尔滨)有限公司同时也是罗克韦尔自动化在亚太地区***的中压变频产品研发及生产基地。公司秉承罗克韦尔自动化全球***的管理和制造标准,整合了市场、研发、测试、工艺、生产制造、质量管理、供应链、售后服务、人力资源、行政等多个职能部门,是罗克韦尔自动化集团在全球化战略中的重要组成部分。

联系方式

  • 公司地址:大连市软件园东路40号22号楼10/11层