大庆招聘

Job Description

    

Join a fast-paced, leading global brand and contribute immediately by applying your outstanding leadership, business partnering and people management skills along with your strong ERP functional expertise, problem solving skills and demonstrated track record of driving continuous improvement to lead and inspire a team of Order to Cash Specialists at Bose Corporation to deliver with excellence.

    

    

Global Business Services (GBS) develops, maintains and implements standardized transactional processes across Bose, to be delivered by our Shanghai, China Business Services Team and supported across other Bose offices worldwide. By closely aligning with internal customers, GBS manages the delivery of services to achieve our internal business needs by driving efficiencies and effectiveness.

    

    

Key competencies: Strong Communication Skills, Effectively Manages Complexity, Finance and Accounting Acumen, Strong Knowledge of End to End Order to Cash Process, Influence and Negotiation, Ensures Accountability, Optimizes Work Processes, Business Insight, ERP Functional Expertise (Super User), Understanding of Policy, Procedures and Regulation, Planning and Organizing, Data Collection and Analysis

    

    

Key Objectives & Accountabilities

    

    

The Order to Cash Delivery Manager is part of the Asia Pacific GBS leadership team, reporting to the APAC Delivery Services Manager.  The Business Delivery Manager is expected to build and leverage the strength of stakeholder relationships to ensure continued alignment to business needs while providing outstanding leadership, people management and development that inspires a team of delivery specialists to do their best work to meet or exceed delivery objectives within the Order to Cash end to end process.  The Business Delivery Manager will continuously and proactively identify and implement improvements that increase service levels and free up team capacity to expand the overall scope of value delivery.

    

    

Main areas of responsibility

    

    

Build and invest in relationships with key stakeholders within (Customer to Cash Service Owner, other functional APAC delivery teams, Bose Business Service Center in Portugal) and outside of (Accounting, Business Navigation) GBS

    

Manage the credit, customer billing, cash applications, collections & dispute management processes

    

Develop and deliver upon plans to achieve business objectives by managing others

    

Actively drive the ongoing development of staff

    

Optimize work processes and utilization of staff through the application of Lean continuous improvement and automation methods and tools

    

Leverage metrics and benchmarks to monitor and ensure timeliness, accuracy and efficiency of value delivery

    

Manage the transition of new activities according to negotiated service level agreements and timelines

    

Ensure compliance to established accounting controls

    

Manage department budget within established targets

    

Analyze key themes through synthesis of data from a wide range of sources to identify and proactively mitigate/capitalize upon possible business impacts and opportunities

    

Interpret Corporate policy, develop procedures and monitor implementation to ensure outcomes are achieved

    

    

Education and Experience Requirements

    

    

Experience: 8+ years of experience in an Order to Cash role

    

Experience in a shared service center environment

    

Experience with Lean Management tools and process improvement

    

Education: Minimum of a Bachelor's degree in Business, Accounting, Economics or equivalent work experience

关于Bose公司
Bose公司由美国麻省理工学院电气学工程教授Amar G. Bose博士于1964年创建。如今，Bose公司秉持着其“尽探索之力、享音乐之极”的理念，始终以客户利益为上，坚持不懈地专注于研发与创新。Bose公司现已诞生不计其数的创新产品和科技发明专利，并在不同领域屡获殊荣。无论在家中、车上、旅途中还是在公共场所，Bose产品已成为潮流的标志，改变了人们聆听音乐的方式。
Bose公司始终致力于为用户提供非凡卓越的聆听体验，旗下产品无不彰显出其创新和精益求精的品牌精神。
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