大庆招聘

·         Responsible for customer service operation & customer relationship maintenance

负责客户服务的日常运行和客户关系维护

·         Subcontractor management and quality control (Cleaning/Security/indoor plant/landscaping/fish tank, etc.)

分包商质量控制和日常管理（保洁/保安/室内绿植/室外绿化等）

·         Project internal administration related job

项目内部相关行政工作

·         Soft service consumable warehouse management

软服务日常耗材仓库管理

·         Responsible for dormitory and onsite staff service management

负责宿舍及现场客户员工的日常管理

·         Customer service staff training & performance assessment

负责客服员工的培训和绩效评估

·         Focus on the service data collection & analysis, and periodically submit the report

进行日常服务的数据收集和分析并定期提交服务报告

·         Conduct the customer service standardization operation procedure and continues improvement

主导客户服务相关标准化流程程序的制订和持续改进

·         Emergency case disposal and customer service complaint treatment

应急状况处置和客户投诉处理

·         Additional jobs issued by client & site manager

完成客户和现场经理交办的其他工作

·         Technical knowledge: Familiar with computer skill such as word/excel/PPT, etc.

技术技能：熟悉电脑技能，例如word/excel/PPT等

·         Communication: Excellent verbal and written communication skills

沟通技能：娴熟的口头和书面沟通技巧

·         Problem solving: Has the ability to confidently work through problem and find solutions

解决问题能力：对于自信地解决难题和发现解决方案有较强的能力

·         Collaboration: Displays the ability to work in a team. Shares information and is prepared to assist colleagues when necessary in order to deliver a task or project

合作：有较强的团队工作能力，能很好地分享相关的经验帮助团队成员解决问题完成工作

·         Diploma: Above or equal to bachelor degree and fluent written & reading English

    

学历：至少本科学历以上，熟练的英语书面和书写能力

    

·         Experience: Over 3-5 years admin working experience and working under high pressure

    

经验：超过3-5年的行政管理经验，能在较大压力下工作

Full-service commercial real estate company in the world and we attribute this reality to the people who make our organisation.
CBRE offers an entrepreneurial environment that is dedicated to helping you set the pace in a rapidly changing marketplace. We have a culture that encourages and rewards creativity and innovation. We place a high value on ethics and set standards for excellence in service.
About CBRE in China
Our structure in in China ensures on-the-ground experience and a global service capability unequalled in the industry. In China, we have been operating since 1988, when the company was appointed as the leasing consultant to Tower One of the China World Trade Centre in Beijing. Since then, we have expanded our footprint to 13 offices throughout the country, as well as approximately 13 project offices and experience in over 100 cities across China.
CBRE’s commitment to enabling our clients’ to make the most informed real estate decisions requires a team of talented professionals who value their careers and want to be the best in their field.
At CBRE, the future is truly yours to shape.
我们是全球***的，提供全方位商业地产服务的公司，这些都归功于我们的员工们，是他们造就了我们的组织。
世邦魏理仕 提供富于进取的创业环境，致力于帮助您在快速变化的市场上领跑。我们的文化鼓励并嘉奖创意与创新。我们高度重视道德规范并设立了卓越服务的标准。
关于 世邦魏理仕 中国
我们在中国的架构保证了我们在业界拥有***的实地经验和全球服务能力。我们在中国的运营始于 1988 年，当时公司被委任为北京中国国际贸易中心大厦1座的租赁顾问。从那时开始，我们的业务已经扩展到全国 13家分公司，并拥有 13 个项目办公室，在全国 100 多个城市提供过服务。
世邦魏理仕 致力于让我们的客户作出最知情的房地产决策，这需要一个有才能的、重视职业发展并希望在自己的领域里出类拔萃的专业人士团队。
在 世邦魏理仕，您将拥有可自由挥洒的明天。