大连招聘

Job Purpose:

• Provide on-going payroll system technical support;
• Tickets trend analysis and provide solutions.
• Participate in change analysis, change solution design and execution;

Responsibilities:

• Provide ongoing payroll system technical support and trouble shooting
• Identify payroll system tickets category and solve them.
• Assist to provide technical solution accordingly to client’s change request
• Implement minor change request raised from operation team.
• Lead and manage client’s expectation

Requirements:

University degree, majored in computer science or related;

Good Knowledge in Payroll areas

• At least 1 full year experience in supporting SAP HR system, payroll module is plus, 2-5 years or above is preferred
• Experience on China, Hong Kong, Taiwan and Japan payroll solutions is preferred.
• Knowledge of support methodologies including use of an issue tracking system
• Client facing experience and client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.

Generic Skills:

• Good English & Japanese in both oral and written, excellent verbal and written communication skills required.
• Ability to work under pressure of NGA or client time constraints;
• Adapts quickly to changing needs and is flexible when priorities shift.
• Self-motivated with ability to successfully work in high pressure
• Ability to priorities tasks and time management skills,
• Ability to handle conflicts and negotiate a mutually acceptable solution across internal teams

NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.

NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.
 
Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.
 
     Over 1,000 ERP-based HR implementations globally
     3,000 Large Enterprise customers
     10,000 Small and Medium customers
     Over 20% of FORTUNE Global 500 companies serviced
    40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers


Our Values

One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team.
Innovative: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life.
Agile: Our energy and focus means that we always deliver quality, quickly and efficiently
Responsibile: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same.
Excellent: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.