高级保修专员 Senior specialist warranty claim processing
华晨宝马汽车有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2012-08-08
- 工作地点:北京
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持主管 维修工程师
职位描述
Responsibilities:
- Execute all warranty related documentation and assistant in advising dealers on warranty related issues
- Process dealers warranty claim, weekly credits and monthly payments in promised lead time
- Handle warranty related inquiries and solve discrepancies from dealers efficiently and effectively
- Issue of warranty/good wills authorizations as required
- Carry out warranty audits on-site of dealership as planned
- Reduce unnecessary warranty repairs in dealership
- Steer of recall campaign, full information package to dealers before public announcement
- Process warranty payment to dealer timely
- Improve claim quality
Qualifications:
- Bachelor degree
- 3 years working experience in auto industry
- Good automotive knowledge
- Workshop repair experiences
- Work experience within Multi-national Company is preferred
-Familiar with Microsoft programs (WinWord, Excel, PowerPoint, and project)
- Fluent in English both oral & written
- Good communications skills
- Self-motivation and team work spirit
公司介绍
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。
联系方式
- Email:Xiaonan.liu@partner.bmw-brilliance.cn
- 公司地址:南京华晨宝马