大连招聘

ROLE SUMMARY The Service Ambassador Analyst is responsible for providing a
best-in-class customer experience for Meetings, External Engagements, & Travel
(MEET) customers through seamless customer interaction and support. This role
will contribute to the flawless delivery of MEET services across APAC and will
report to the Regional MEET Service Ambassador Manager. In addition to
assisting with the implementation of MEET’s customer experience model, this
analyst will address customer needs and issues in a timely and efficient
manner, escalate issues appropriately, and direct queries to the appropriate
MEET resource. This role will also support the execution of key events (in
partnership with MEET Regional colleagues), ensuring a seamless end-to-end
experience for commercial stakeholders. This role requires strong experience in
a customer-facing role, problem solving, and stakeholder management. Additional
responsibilities include interacting and assisting regional healthcare
professionals, patients, and healthcare organizations with transactions and
identifying potential delays or recurring issues in the customer experience
(contracts, payment, reimbursement and other). This role will work closely with
other MEET service ambassador analysts and with the Regional Operations Team in
APAC. The Analyst will report directly to the Regional MEET Service Ambassador
Manager. BASIC QUALIFICATIONS Highly customer- and service-minded Comprehensive
knowledge and expertise in the technology landscape that supports MEET Strong
written and verbal communication skills enabling effective communication with
all levels of management Ability to cooperatively function with other service
ambassador analysts Project management experience with change management and
communications for regional organizations Fundamental knowledge of data
analysis and strong financial experience managing large budgets Demonstrated
analytical thinking and problem-solving skills Ability to work under pressure
and to handle several projects at once High level of self-motivation, energy,
and flexibility Ability to drive continuous improvement
职能类别：
财务助理/财务文员

辉瑞公司（Pfizer Inc.)成立于1849年，是以研发为基础的全球***的生物医药公司。辉瑞全球财务共享服务中心（GFS)是一个提供标准化和最优化财务流程的全球运营组织，总部设在美国纽约。
GFS通过六大运营分支机构实现辉瑞内部财务共享服务，它们分别位于美洲区：美国田纳西州孟菲斯、拉丁美洲哥斯达黎加圣何塞；欧洲区：爱尔兰都柏林、捷克斯洛伐克布拉格、英国沃尔顿奥克斯；亚太区：中国大连。
自2007年9月成功地实现了对辉瑞澳大利亚/新西兰市场的移管后，GFS大连先后实施了多个移管项目，目前服务的市场包括辉瑞澳大利亚、新西兰、新加坡，日本，韩国，中国及中国香港地区。2014年5月，GFS大连又迎来了一个重要的里程碑—辉瑞全球关联公司往来账款流程卓越中心移到大连，这意味着GFS大连已经不仅仅服务于亚太市场，同时将会服务于全球150个国家/地区的关联公司往来账款业务，GFS美国、欧洲的业务不久将同步移管到大连。GFS将通过更加优化的流程增加全球协同性、有效性，从而为辉瑞全球业务带来更大的价值。