大连招聘

Pfizer’s Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and effectiveness. The work managed from these hubs will evolve and expand over time as Enabling Functions continue to evaluate their go-forward delivery model. With an established community and evolving support model, Pfizer’s Enabling Functions Hubs are dynamic and energizing places to work. Colleagues with diverse capabilities across multiple functions are co-located to facilitate greater colleague collaboration, new ways of working, and enhanced simplification through more integrated end-to-end solutions. Pfizer operates Enabling Functions Hubs in six strategic locations: Memphis, Tennessee, USA; Tampa, Florida, USA; San Jose, Costa Rica; Dublin, Ireland; Thessaloniki, Greece; and Dalian, China.

Why Patients Need You 

Pfizer’s Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.  You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients’ lives. 

What You will achieve

The Manager, Regional Process & Optimization will provide expertise in the design of regional processes, lead optimization initiatives leading to a best-in-class employee experience.. In this role you will establish and lead a team of diverse and qualified process experts, who will enable the delivery of high-quality HR services to our colleagues.

This role will partner closely with team members in the Dalian Hub and across other Hubs to drive a consistent and seamless experience for all Pfizer colleagues.

How You Will Achieve It

·        Oversee regional process design pertaining to full employee life cycle processes striving for operations excellence (quality, efficiency, effectiveness and impact)

·        Develop and implement process optimization initiatives meeting regional needs while maintaining global standardization

·        Ensure the regional process team is focused on priorities and continuous improvement initiatives

satisfying evolving business needs

·        Collaborate with the Process & Optimization teams across Hubs to deliver on operational excellence and positive colleague experience

·        Develop and monitor key performance indicators measuring performance of team and proactively impacting positively the colleague experience  

·        Embrace and lead a matrix reporting structure and shared accountability, and effectively manage critical interdependencies

·        Work with the GBS and Digital Technology leaders to define and improve global tools

Must Have

·        3-5+ years of experience in employee services, process design, project management and/or Human Resources

·        At least 1 year of experience in a team leadership capacity

·        Bachelor’s degree in Human Resources, Business Management, Organization Development, Management Information Systems, Information Technology or a related field

·        Background and hands-on experience in customer service and leading process and continuous improvement initiatives

·        Strong coaching and consulting skills and ability to influence decisions across a highly matrixed environment;

·        Ability to mobilize key internal and external stakeholders and engage both colleagues and senior leadership

·        Ability to work across business units and geographies and service colleagues across the APAC region

·        Demonstrated strategic and analytical thinking skills; ability to translate strategy to a tactical, executable level

·        Experience leading multiple projects concurrently, demonstrating a pragmatic and results oriented approach

·        Ability to resolve escalated issues and problems quickly, efficiently, and independently

·        Excellent verbal and written communication skills, proficient in English.

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Nice To Have

·        Master’s degree in Human Resources, Business Admission, Finance, or related field

·        Experience working in a shared service model, transitioning work from HR to a centralized shared services team

·        Detailed understanding of HR programs, policies and business processes pertaining to the employee life-cycle

·        Experience working with HR enabling technologies including call center and case management tools, knowledge base management, and process documentation.

·        Workday experience

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

·        Ability to work Monday to Friday in a global environment which will require occasional off-hours conference call

·        Will require travel to BPO partnered location and limited country travel within region

·        Ability to travel:  5-10%

辉瑞公司（Pfizer Inc.)成立于1849年，是以研发为基础的全球***的生物医药公司。辉瑞全球财务共享服务中心（GFS)是一个提供标准化和最优化财务流程的全球运营组织，总部设在美国纽约。
GFS通过六大运营分支机构实现辉瑞内部财务共享服务，它们分别位于美洲区：美国田纳西州孟菲斯、拉丁美洲哥斯达黎加圣何塞；欧洲区：爱尔兰都柏林、捷克斯洛伐克布拉格、英国沃尔顿奥克斯；亚太区：中国大连。
自2007年9月成功地实现了对辉瑞澳大利亚/新西兰市场的移管后，GFS大连先后实施了多个移管项目，目前服务的市场包括辉瑞澳大利亚、新西兰、新加坡，日本，韩国，中国及中国香港地区。2014年5月，GFS大连又迎来了一个重要的里程碑—辉瑞全球关联公司往来账款流程卓越中心移到大连，这意味着GFS大连已经不仅仅服务于亚太市场，同时将会服务于全球150个国家/地区的关联公司往来账款业务，GFS美国、欧洲的业务不久将同步移管到大连。GFS将通过更加优化的流程增加全球协同性、有效性，从而为辉瑞全球业务带来更大的价值。