Telephony Senior Architect
大连思泰克科技有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2021-01-14
- 工作地点:大连
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:1.5-3万/月
- 职位类别:技术支持/维护经理
职位描述
双语职位,英语可作为工作语言
Bachelor of Engineering / Technology / Science
15-18 Yrs 经验
Must to have :
Proven experience and successful implementation of projects in Unified Communications Domain including architecture, design, build and deployment
Telephony solution expertise - Microsoft Teams Direct Routing, Cisco Call Manager, OpenScape etc, SBCs, ATAs, Powershell
Certification in Microsoft Teams
Nice to have
Performed role of Telephony Transformation Enterprise Architect
CCIE in Voice
Should be able to work with colleagues from different cultures
Can lead a team of 10-15 members
Soft skills
? Excellent Analytical and troubleshooting skill.
? Excellent in Verbal, written communication.
? Work in a Global delivery environment
? Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
? High customer orientation and quality awareness
? ITIL Process Awareness (Incident, Change and Problem Management)
? Experienced in writing RFPs solutions and presentations
? Ability to work independently, within general guidelines or best practices and manage complex technical solutions
Area of responsibilities
? Enterprise Architect for Telephony transformation program.
? Solicitation of requirements from diverse business units within the organization, organizing, documenting and sign-off
? Ownership of solution design and architecture
? Provide best-fit architectural solutions, provide technology consultation, assist in defining scope and sizing of work, implement the solutions, create technology differentiation to ensure high quality technical solutions and thought leadership within the space Unified Communications
? Orchestration of Telephony solution elements across various other IT service units like network, security etc.
? Proficient in Pre-sales, providing a solution-based approach to clients that focuses on resolving their needs, thereby creating a win-win situation and foundation for long term client retention
? Interface with customer for issue resolution, provide status updates, Build customer confidence in team`s ability to deliver in order to support high customer satisfaction
? Participate in the estimation activities considering org / unit Q&P goals and review the estimates in order to plan for required budget and resources to successfully execute the project
? Provides inputs for overall implementation plan, Lead deployment of applications/infrastructure and postproduction support activities in order to enable productionization of application/system/infrastructure
? Build repository of team`s collective knowledge, seek information and leverage knowledge from other projects in order to drive higher efficiency and effectiveness and preserve organization knowledge
? Mentors the team on Technical Competencies and provides performance feedback of the individual team members to Project Manager in order to manage performance
? Participates in discussions with customers to gather scope information and performs analysis of scope information in order to provide inputs for project scope documentation
? Participate in estimation, staffing analysis and solutioning in order to provide inputs for preparing solution delivery of the proposal
? Participate in requirement elicitation process defined in the project management plan to identify requirement gaps/issues (both functional and non-functional) in order to come up with a comprehensive requirement document
? Provide inputs for technical risk planning with module perspective in order to ensure on time delivery of project.
? Prepare a detailed schedule for a work packet by carefully analyzing the effort and dependencies (internal and external) and provide inputs to overall project schedule in order to ensure on time delivery of the project
15-18岁经验
必须具备:
经验证的经验和在Unified Communications Domain中成功实施的项目,包括体系结构,设计,构建和部署
电话解决方案专业知识-Microsoft团队直接路由,Cisco Call Manager,OpenScape等,SBC,ATA,Powershell
Microsoft团队认证
很高兴有
担任电话转型企业架构师
CCIE语音
应该能够与来自不同文化背景的同事一起工作
可以带领10至15人的团队
软技能
?出色的分析和故障排除技能。
?出色的口头,书面交流。
?在全球交付环境中工作
?学习新技术的意愿和灵活性迅速扩大,并根据情况需要适应不同的角色。
?高度的客户导向和质量意识
?ITIL流程意识(事件,变更和问题管理)
?具有撰写RFP解决方案和演示的经验
?能够在一般准则或***实践范围内独立工作并管理复杂的技术解决方案
职责范围
?电话转换计划的企业架构师。
?征求组织内不同业务部门的需求,进行组织,记录和签署
?解决方案设计和架构的所有权
?提供最适合的架构解决方案,提供技术咨询,协助定义工作范围和规模,实施解决方案,创造技术差异,以确保在统一通信领域内获得高质量的技术解决方案和思想领导力
?跨网络,安全性等各种其他IT服务单元的电话解决方案元素的编排。
?精于售前,为客户提供基于解决方案的方法,专注于解决他们的需求,从而为双赢局面和长期客户保留奠定基础
?与客户互动以解决问题,提供状态更新,建立客户对团队交付能力的信心,以支持较高的客户满意度
?参加考虑组织/部门Q&P目标的估算活动,并查看估算,以计划成功执行项目所需的预算和资源
?提供总体实施计划的投入,应用程序/基础架构的铅部署和后期制作支持活动,以实现应用程序/系统/基础架构的生产
?建立团队集体知识的资料库,寻求信息并利用其他项目的知识,以提高效率和效力并保存组织知识
?指导团队的技术能力,并向项目经理提供各个团队成员的绩效反馈,以管理绩效
?参与与客户的讨论,以收集范围信息并进行范围信息分析,以便为项目范围文档提供输入
?参与估算,人员分析和解决方案,以便为准备解决方案提案的提供提供输入
?参与项目管理计划中定义的需求引发过程,以识别需求缺口/问题(功能性和非功能性),以提出全面的需求文件
?从模块角度为技术风险计划提供输入,以确保按时交付项目。
?通过仔细分析工作量和依赖性(内部和外部),为工作包准备详细的时间表,并为总体项目进度表提供输入,以确保按时交付项目
公司介绍
We are in 4 countries : CHINA, INDIA, UK, and Australia.
联系方式
- 公司地址:高新园区 (邮编:116000)
- 电话:18698667141