大连招聘

Objective of job role:

• Responsible for oversight of day-to-day operations of the billing function within the shared services environment.

• Effective management of the billing analyst and management of the outlined processes associated with the billing function.

• Functions reporting to this job role (KPIs, functional responsibilities, etc.)

Main tasks/important responsibilities:

Accounting and Finance Activities

• Oversee all billing activities completed within the function and ensure accuracy of activities

• Oversee urgent billing requests from the business

• Review established workflow and identify areas for improvement

• Help to prepare reports generated outside the billing function

• Review escalated billing issues and resolve in a timely manner

• Drive performance initiatives to increase accuracy and efficiency within the function

• Develop, suggest, and implement new procedures to ensure efficiency and effective operation of processing of case resolutions

• Identify and contribute to continuous improvement initiatives within the billing function, ensuring that improvements are incorporated in the work routine

• Coordinate team meetings

• Ensure compliance with JCI accounting policies, procedures and processes

• Support the timely reporting of key financial information, monitor the performance and quality of the activities performed based on agreed Key Performance Indicators ("KPIs") and Service Level Agreements ("SLAs")

• Ensure that process change directives and other changes initiated by global are implemented regionally

• Follows best practices while working with internal and external customers to exceed customer satisfaction and shares best practices with internal teams to improve quality and efficiency of service

• Proactively monitor and operate a robust SOX and internal control environment

• Prompt response to all information reques

People & HR Activities:

• Excellent knowledge about accounting policies and processes, specifically billing support

• Ability to work independently, a self-starter, proactive in taking initiative for improvements

• Affinity with accounting and financial administrative processes and computer systems

• Demonstrated analytical skills, specifically accounting and financial analytics

• Able to handle deadlines and maintain accuracy of reporting activities

• Strong managerial skills of people and workflow, capable of oversight in a complex work environment

• Ensure smooth daily operations of the team by providing support to team members and leadership

• Achieve deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion

• Excellent communication skills, both oral and written

• Dedicated and flexible mindset, with a problem-solving focus

• Support a climate of cooperation, energy, and accountability

Requirements:

Education (technical and/or commercial)

• Professional accountancy Qualification such as, CPA, CIMA, ACCA, ACA recommended

• A four-year degree in accounting or finance required

Job experience

• 3 - 5 years experience working in finance or accounting, with experience managing a small staff of accounting technicians

• Knowledge, insight, and experience in financial administrative accounting processes

• Proven ability to work independently with good analytical and problem solving skills around accounting analytics and processes

• Ability to handle high volume account portfolio in an organized manner while staying focused on priorities and remaining professional

• Demonstrated leadership and managerial skills, strong interpersonal skills, analytical, change management and communication skills

Professional knowledge: in detail when specialist function

• MS-Office, Oracle, Collection Tool (Oracle Advance Collection preferred), or Hyperion Financial Management (HFM) or J.D. Edwards

• Fluent in English

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.