客户支持专员(英文)
时代思潮科技(大连)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2013-03-11
- 工作地点:大连
- 招聘人数:若干
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:技术文员/助理 Helpdesk 技术支持
职位描述
1.Assist in support for the Client Reference process
2.assess new submissions of references;refine, organize and edit the content;contact the submitters to clarify submitted information when necessary;communicate with appropriate Business Unit Reference Managers for duplicate check and approval
3.Work together with foreign country teams. Communicate with foreign team members in daily basis in project related meetings
4.Understand project requirements
5.Assist the team to achieve goals
6.Sound writing and communication skills in English
7.Good marketing sense
8.Thoroughness and attention to handling things in an expedient manner
9.Able to learn new skills and absorb professional knowledge quickly
10.Self motivated, able to work and independently or collaboratively with efficiency
11.Experience in English writing is preferred,knowledge of IT or IBM products is a plus
1.支持协助客户参考过程
2.评估新的引用意见书;提炼,整理和编辑的内容;必要时与提交者沟通确认其提交的信息;为了重复的检查和审批,沟通适当的商业单位参考管理人员
3.与外国团队一起工作。每天召开和外国团队成员沟通与项目有关的会议
4.了解项目的要求
5.协助的团队所要达到的目标
6.英语的声音写作和沟通技巧
7.良好的营销意识
8.以有利的方式来全面关注处理事情
9.能够学习新的技能和快速吸收专业知识
10.自我激励,独立的工作能力或高效的协作能力
11.在英语写作经验者优先,IT或IBM产品的知识是加分项
公司介绍
Zstsoft is your gateway to China which, through its largely untapped talent pool, expanding infrastructure, and openness to the West, is becoming the ideal location for American and European clients to find superior outsourcing partners. With China's increasingly significant role in the global economy, outsourcing with Zstsoft is a direct and low risk entry point to this flourishing economic giant.
联系方式
- 公司地址:大连市高新园区黄浦路720号创意孵化园 2层
- 邮政编码:116023