Field Service Engineer- USON
上海儒博贸易有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2020-10-19
- 工作地点:上海-普陀区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:0.8-1万/月
- 职位类别:售前/售后技术支持工程师
职位描述
Uson 是泄漏检测设备、系统和解决方案的优质提供商,成立于1963年,总部在美国休斯顿,是Roper集团的子公司。
Summary of Position:
This role is responsible for service activities both in-house and on field such as installation, calibration, troubleshooting, service contract sales, preventative and corrective maintenance on all Uson equipment. To provide exceptional on-site service to our customers.
Duties and Responsibilities:
Service:
- Conducts on-site/in-house repairs, upgrades, commissioning & installation, training, troubleshooting assistance.
- Perform service agreement maintenance as scheduled.
- Provide inputs and detailed analysis to proactively help identify emergent product issues in field.
- Perform administrative functions; such as safety plans, risk assessments, method statements, site inspection reports, technical reports, materials requisitions, CRM updates, customer reports, time sheet and T&L expenses
- Coordinate with customer and internal functional teams to ensure part shipments, wiring/document/software changes are managed in a timely manner.
- Provide technical support to customers/channel partners via telephone, email, or other varying forms of communication to address inquires, concerns, and provide feedback in a timely manner.
- Provide product demonstrations to customers personally and/ or coordinate efforts with technical departments.
- Willingness to be available to respond to out-of-hours calls on a shift rotation basis as required
- All other reasonable duties, as assigned.
EHS & Compliance
Ensure they work in a safe manner at all times when delivering company objectives and comply with internal, legislative and customer EHS requirements and policies.
Ensure compliance with Uson policies when maintaining and developing relationships with customers.
Commercial:
- Understand scope of commercial agreement and execute efficiently at each assigned customer site and ensure any scope changes are managed per Uson policy.
- Work with the Service Manager to ensure that the service team goals are met.
- Identify opportunities on equipment, maintenance, application, interface, training, analytical services or increased scope of supply that improve outcomes for customer and Uson.
- Communicate special developments, market and regulatory changes information, product requests, and feedback gathered through field activity to management.
Requirements:
- Minimum of 3 years applicable experience in measuring and testing instrument;
- 有3年以上仪器仪表售后维修服务技术支持经历;
- Bachelor degree or above, major in mechatronics, automation, instrumentation and etc.
- 机电一体化,自动化,仪器仪表等本科以上学历;
- Must be well organized and have good English written and oral communication to include accurate and legible documentation skills. CET 6
- 英语熟练,(***有CET6)可以与国外同事邮件及电话沟通技术问题;
- Ability to work in a team but maintain independent work skills; be a self-starter and possess a strong work ethic.
- 具有责任心和敬业精神,吃苦耐劳,具有团队合作能力,较强的动手能力及独立工作能力;
- Proficient in Microsoft Applications to include but not limited to; Word, Excel, Outlook and Power Point.
- 娴熟的办公自动化能力
- Responsible for calibration, maintenance and technical support of instrument products
- 负责仪器仪表类产品的校准、维修、技术支持
- Adapt to business trip (frequency around 50%), with driver's license;
- 适应出差,出差比例50%左右,持有驾照;
职能类别:售前/售后技术支持工程师
关键字:泄漏测试
公司介绍
Roper是一家年收入达52亿美元的多元化技术公司。Roper的业务包括为细分市场设计和开发软件,提供工程产品和解决方案。我们强大的运营能力使我们能够将终端市场潜力转化为有利的增长和现金流,从而为我们的投资者创造价值。Roper股票在纽约证券交易所上市,股票代码为ROP,是标准普尔500指数,财富1000指数和罗素1000指数的成分股。
上海儒博贸易有限公司负责Roper产品在中国的销售与服务。
Roper is a diversified technology company with annual revenues of $5.2 billion. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets. Our strong operating capabilities enable us to convert end-market potential into profitable growth and cash flow in order to create value for our investors. Roper is a component of the S&P 500, Fortune 1000 and Russell 1000 Indexes and trades on the New York Stock Exchange under the symbol ROP.
Shanghai Roper Industries Trading Co., Ltd. is responsible for sales and service of Roper products in China.
上海儒博贸易有限公司负责Roper产品在中国的销售与服务。
Roper is a diversified technology company with annual revenues of $5.2 billion. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets. Our strong operating capabilities enable us to convert end-market potential into profitable growth and cash flow in order to create value for our investors. Roper is a component of the S&P 500, Fortune 1000 and Russell 1000 Indexes and trades on the New York Stock Exchange under the symbol ROP.
Shanghai Roper Industries Trading Co., Ltd. is responsible for sales and service of Roper products in China.
联系方式
- Email:jobsg@paclp.com
- 公司地址:上海市普陀区岚皋路567号品尊国际B座601 (邮编:200333)