大连招聘

  
Primary Directive:



Responsible for WFA Tier 2 functions performing specialty administrative and transaction processing activity to support employees, managers, HRB, CoEs across the Enterprise in HR Core processes and related services, including efforts to:

Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.

Manage day-to-day vendor relationships for applications owned by Enterprise HR Operations.

Troubleshooting and resolution of day-to-day issues with related Vendors.
The Sr. WFA HR Ops Analyst main tasks/ responsibilities include, but are not limited to:

Provide transactional support to maintain employee record in the HCM system, includes follow up to approvals, clarifying information or correcting data. Tier 2 analysts may be assigned to support a set of processes but could be required to support additional ones temporarily or permanently depending on the operational needs. Tier 2 are responsible for the following processes:


New Hires

Employee Movements (Promotions, Demotions, Transfers - local, BU to BU, country to country, expat assignments)

Compensation Changes (salary, bonus, commission), including Merit mass loads.

Terminations (Voluntary, Involuntary and Retirements)

Job Data Changes (shifts, org assignments, business titles, scheduled weekly hours, part time-full time, etc.)

Personal & Contact Data Changes

Move worker (sup org changes)

Create and Edit Requisitions for managers

Leave of Absence (initiate and return


Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.

Audits of data entry accuracy done by HRSSC team members and through self-service.

Data corrections requested by COEs (Compensation, Benefits, Payroll).

Troubleshoot issues with interfaces to vendors

Employment Certification Generation

Probation and contract renewal

Support M&A, divestitures, reorganizations

Generate and distribute ad-hoc internal reports

Implement mass compensation changes in Workday (including Salary Planning loads

Coordinate salary planning loads in Workday with Comp CoE/Payroll

Support testing for systems enhancements related to HRSSC operation

Perform other HRSSC related duties as assigned.


· Bachelor’s Degree in HR, Finance, Business or related field required.
· 3 to 5 years of working experience in a HR Service Center or HR operations.
· High Korean or English Proficiency (written and spoken), capable of delivering presentations and coordinating work teams.
· Excellent oral and written communication skills and interpersonal skills.
· Ability to work in multiple projects successfully and simultaneously.
· Ability to understand and develop successfully partnerships with customers.
· High Customer Service orientation.
· Excellent organizational skills and ability to track and follow up.
· Excellent attention to details.
· Experience on core HR operations processes. · Experience in Workday / Microsoft CRM Dynamics

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.