Messaging高级技术支持工程师（工作地点：大连）
FIL（大连）科技有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2017-07-18
- 工作地点：大连
- 招聘人数：若干人
- 职位月薪：1.5-2万/月
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
职位描述：
作为支持运维组一员，汇报给高级技术经理，主要负责global的Messaging和相关基础设施，如商务用的Exchange （电子邮件）、Active Directory（活动目录）和Lync / Skype等的运维工作。
职责宽泛，包括管理和合作的服务提升创新、DR测试和计划、24*7 应急响应支持、变革管理，并酌情为其他Windows团队提供3层服务。
主要职责：
1. 和高级技术管理者、产品经理和项目经理一起，协助进行指令集的技术实施与升级；
2. 使用现有产品进行服务升级，避免不必要的新产品购买；
3. 遵守安全规则；
4. 在团队的职权范围内，支持操作层面的运维。管理问题和事故单，并按要求参加IRBs；
5. 基础设施的运维管理；
6. 保证跨部门、跨地域的有效沟通，包括识别新技术、技术壁垒，努力提高整体业务水平；
7. 各种层面上的优质沟通。
核心技术：
1. 英语听说读写流畅
2. 熟知Exchange 2010/2013邮件系统, 设计、维护、邮件流、高可用性
3. 熟悉活动目录 2003/2008/2012 的运维管理
4. 精通 windows 2008 R2/2012 R2、2016服务器操作系统
5. 对Group Policy、操作、设计、使用、实施和疑难解答的了解
6. 精通windows、exchange 和AD管理相关的高级powershell脚本编程
7. 熟悉微软云技术,包括 azure 和 Office365相关的基础架构
8. 有在 windows 上实现私有密钥基础结构 (pki)、活动目录证书服务和实施的相关协议标准的经验
9. 理解相关技术 (如 http、smtp、dns、tcp/ip和其他 web 协议、代理和负载平衡器)的概念和使用
10.和技术和管理团队分享经验和汇报
11.熟悉lync 2010/2013/skype等运维管理.
优先条件
1. 了解vmware虚拟化平台
2. 具备ITL认证，了解结构化变更管理。
3. 熟练地使用任务活动角色经验
4. 熟练使用和支持思科 IronPort产品实施和管理tls的经验
5. 有sql 2008 R2 和sql 2012 的经验
6. 熟练的使用mdm技术的经验, 特别是bes和intune套件
Purpose of your role
Reporting to a Senior Technical Manager, the incumbent will be a member of the BAU Support Team with a primary focus on the Messaging & Collaboration infrastructure i.e. Exchange, Active Directory, Lync / Skype for Business.
Responsibilities will be wide ranging including managing and coordinating Service Improvement initiatives, DR testing and planning, being part of the 24x7 on call rota, change management and providing 3rd line support to other Windows Group teams as appropriate.
Key Responsibilities
1. Work with the Senior Technical Management, Product Owners and Project Managers to assist with the implementation and upgrading of technology across the Collaboration stack
2. Help deliver service improvements without unnecessary investment in new products by working smarter, provision of better tools and better use of existing product set
3. Adherence to Security Policy surrounding platform standards and provides engineering solutions to that policy as directed by the Security Product roadmap
4. Supports the Operational BAU activities within the teams remits. Manages problem and incident tickets, plus attends IRBs as required.
5. Actively manages and analyses the performance and capacity management of the infrastructure
6. Ensures effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps and working to improve overall team knowledge
7. Excellent communication at all levels
8. Experience and Qualifications Required
Essential skills
1. Excellent English language skills - both written and spoken
2. Excellent Exchange 2010 or 2013 troubleshooting & administration experience
3. Excellent Active Directory 2003/2008/2012 troubleshooting & administration experience
4. Excellent Windows Server 2008 R2 / 2012 R2/2016 build, configuration and troubleshooting.
5. A good understanding of Group Policy, best practices, design, use, implementation and troubleshooting
6. Advanced PowerShell scripting for Windows, Exchange and AD administration
7. Experience of Microsoft Cloud technologies including Azure & Office365 and associated infrastructure e.g. AD FS. Migration and operational experience is highly desirable.
8. Experience of Private Key Infrastructure (PKI), Active Directory Certificate Services and associated protocol standards as implemented on Windows
9. A strong understanding of networking concepts and technologies such as HTTP, SMTP, DNS, TCP/IP, and other web protocols, proxies and load balancers
10.Experience presenting & reporting to technical and management teams
11.Good experience of implementing, managing and troubleshooting Lync 2010 / 2013 / Skype for Business
Desirable skills
1. Knowledge of VMWare Virtualisation platform (Highly Desirable)
2. ITL certified with knowledge of structured change management.
3. Good experience using Quest Active Roles
4. Good experience of using and supporting Cisco IronPort and implementing and managing TLS
5. Experience with SQL 2008 R2 and SQL 2012
6. Good experience of using MDM based technologies, particularly the Good, BES and InTune suites
举报
分享
职位描述：
作为支持运维组一员，汇报给高级技术经理，主要负责global的Messaging和相关基础设施，如商务用的Exchange （电子邮件）、Active Directory（活动目录）和Lync / Skype等的运维工作。
职责宽泛，包括管理和合作的服务提升创新、DR测试和计划、24*7 应急响应支持、变革管理，并酌情为其他Windows团队提供3层服务。
主要职责：
1. 和高级技术管理者、产品经理和项目经理一起，协助进行指令集的技术实施与升级；
2. 使用现有产品进行服务升级，避免不必要的新产品购买；
3. 遵守安全规则；
4. 在团队的职权范围内，支持操作层面的运维。管理问题和事故单，并按要求参加IRBs；
5. 基础设施的运维管理；
6. 保证跨部门、跨地域的有效沟通，包括识别新技术、技术壁垒，努力提高整体业务水平；
7. 各种层面上的优质沟通。
核心技术：
1. 英语听说读写流畅
2. 熟知Exchange 2010/2013邮件系统, 设计、维护、邮件流、高可用性
3. 熟悉活动目录 2003/2008/2012 的运维管理
4. 精通 windows 2008 R2/2012 R2、2016服务器操作系统
5. 对Group Policy、操作、设计、使用、实施和疑难解答的了解
6. 精通windows、exchange 和AD管理相关的高级powershell脚本编程
7. 熟悉微软云技术,包括 azure 和 Office365相关的基础架构
8. 有在 windows 上实现私有密钥基础结构 (pki)、活动目录证书服务和实施的相关协议标准的经验
9. 理解相关技术 (如 http、smtp、dns、tcp/ip和其他 web 协议、代理和负载平衡器)的概念和使用
10.和技术和管理团队分享经验和汇报
11.熟悉lync 2010/2013/skype等运维管理.
优先条件
1. 了解vmware虚拟化平台
2. 具备ITL认证，了解结构化变更管理。
3. 熟练地使用任务活动角色经验
4. 熟练使用和支持思科 IronPort产品实施和管理tls的经验
5. 有sql 2008 R2 和sql 2012 的经验
6. 熟练的使用mdm技术的经验, 特别是bes和intune套件
Purpose of your role
Reporting to a Senior Technical Manager, the incumbent will be a member of the BAU Support Team with a primary focus on the Messaging & Collaboration infrastructure i.e. Exchange, Active Directory, Lync / Skype for Business.
Responsibilities will be wide ranging including managing and coordinating Service Improvement initiatives, DR testing and planning, being part of the 24x7 on call rota, change management and providing 3rd line support to other Windows Group teams as appropriate.
Key Responsibilities
1. Work with the Senior Technical Management, Product Owners and Project Managers to assist with the implementation and upgrading of technology across the Collaboration stack
2. Help deliver service improvements without unnecessary investment in new products by working smarter, provision of better tools and better use of existing product set
3. Adherence to Security Policy surrounding platform standards and provides engineering solutions to that policy as directed by the Security Product roadmap
4. Supports the Operational BAU activities within the teams remits. Manages problem and incident tickets, plus attends IRBs as required.
5. Actively manages and analyses the performance and capacity management of the infrastructure
6. Ensures effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps and working to improve overall team knowledge
7. Excellent communication at all levels
8. Experience and Qualifications Required
Essential skills
1. Excellent English language skills - both written and spoken
2. Excellent Exchange 2010 or 2013 troubleshooting & administration experience
3. Excellent Active Directory 2003/2008/2012 troubleshooting & administration experience
4. Excellent Windows Server 2008 R2 / 2012 R2/2016 build, configuration and troubleshooting.
5. A good understanding of Group Policy, best practices, design, use, implementation and troubleshooting
6. Advanced PowerShell scripting for Windows, Exchange and AD administration
7. Experience of Microsoft Cloud technologies including Azure & Office365 and associated infrastructure e.g. AD FS. Migration and operational experience is highly desirable.
8. Experience of Private Key Infrastructure (PKI), Active Directory Certificate Services and associated protocol standards as implemented on Windows
9. A strong understanding of networking concepts and technologies such as HTTP, SMTP, DNS, TCP/IP, and other web protocols, proxies and load balancers
10.Experience presenting & reporting to technical and management teams
11.Good experience of implementing, managing and troubleshooting Lync 2010 / 2013 / Skype for Business
Desirable skills
1. Knowledge of VMWare Virtualisation platform (Highly Desirable)
2. ITL certified with knowledge of structured change management.
3. Good experience using Quest Active Roles
4. Good experience of using and supporting Cisco IronPort and implementing and managing TLS
5. Experience with SQL 2008 R2 and SQL 2012
6. Good experience of using MDM based technologies, particularly the Good, BES and InTune suites
职能类别： 技术支持/维护工程师
公司介绍
关于富达国际
富达国际提供世界级投资方案及退休规划服务。作为一家私人持有及独立的公司，我们致力为客户提供专业及创新的投资服务和技术，来帮助他们达成财务目标。
富达国际在2004年和2008年分别设立了上海和北京代表处，并于2007年在大连成立技术中心，为亚太地区及英国的业务提供系统和运营支持。2015年，富达国际在上海成立了一家外商独资企业以进一步拓展中国业务。2017年1月，该外商独资企业获得由中国证券投资基金业协会颁授的私募证券投资基金管理业务资格，成为外资资产管理业内首家获得该项资格的公司。
我们为亚太区、欧洲、中东及南美的客户投资2,790亿美元的资产。我们的客户包括退休基金、中央银行、主权基金、大型企业、金融机构、保险公司、财富管理经理以及个人投资者。除了基金管理以外，我们在不同国家为雇员福利计划、顾问公司以及个人投资者提供投资相关的行政管理及咨询服务，所管理的资产约830亿美元。(数据截至2016年12月31日)
关于FIL(大连)科技有限公司
FIL(大连)科技有限公司成立于2007年，是富达国际在中国设立的***家独资公司。 公司的重点业务为技术开发和基础设施支持，通过卓越的系统开发为富达国际在亚太及欧洲地区的企业提供系统支持，同时也为亚太及欧洲地区的投资者提供运营服务。现有员工超过400人。
为富达国际亚太及欧洲地区业务提供业务解决方案
-开发和支持亚洲的公开网站和交易平台，网络和移动工具，各种报表和内部报告，以及内部处理工具的系统开发和支持
为富达国际亚太及欧洲地区业务提供基础设施支持
-提供网络、语音和其他基础设施支持，包括技术支援、IT安全、风险管理、发布管理、数据及存储、云服务、服务器和平台支持
为富达国际亚太及欧洲地区业务提供运营服务
-支持多个国家和地区(日本、中国香港、韩国、新加坡和中国台湾)
-包括开设账户、客户数据维护、设定价格、交易处理和结算
-针对日本业务的现金操控、交易操作、公司行动处理、法定基金文件和基金会计支持
详细信息，敬请访问公司中文网站 ******************* 及公司招聘网站***************************.
About Fidelity International
Fidelity International offers world class investment solutions and retirement expertise. We are a privately owned, independent company, with the commitment and resources to provide the investment expertise, technology and service innovation needed to help our clients achieve their financial goals.
Fidelity International established its Shanghai and Beijing Representative offices in 2004 and 2008 respectively, and established Dalian technology centre in 2017 to provide systems and operations support to Asia Pacific and the United Kingdom. Fidelity International established a wholly foreign-owned enterprise (WFOE) in September 2015. In January 2017, the Shanghai WFOE became the first global asset manager to register with the Asset Management Association of China (AMAC) as a private fund management company.
We invest USD $279 billion globally on behalf of clients in Asia-Pacific, Europe, the Middle East, and South America. Our clients range from pension funds, central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. In addition to asset management, we offer investment administration and guidance for employer benefit schemes, advisers and individuals in several countries. We are responsible for USD $83 billion in assets under administration. (Data as of 31 December 2016)
About FIL Technology (Dalian) Limited
FIL Technology (Dalian) Limited was established in 2007 and it’s FIL's first wholly owned enterprise in China. The critical business of Dalian office is focusing on technology development and infrastructure support, the office served as a systems development centre to bolster our growing business for institutional clients and investors in Asia-Pacific and Europe.
Provide business solution to Fidelity International Asia-Pacific and European business
-Development and support of content & transactional websites, web & mobile tools, internal processing tools, client reporting & management reporting
Provide infrastructure support to Fidelity International Asia-Pacific and European business
-Collaboration Services, Service Desk, Service Management, Systems Delivery & Integration, IT Asset Management, Release Management, Data Services, Digital, Web, Middleware, Platform & Storage Services, Enterprise Network Services including Voice Services, Data Centre Services, Cloud Services
Provide operation support to Fidelity International Asia-Pacific and European business
-Support multiple countries and regions (including Japan, HongKong, Korea, Singapore and Taiwan)
-Provides fund data management, client account, deal and banking operations to Asia distribution business
-Provides fund documentation, investment trade and cash operations, and fund accounting operations to Asia asset management to Japan business
For further information please visit ******************* / ***************************.
富达国际提供世界级投资方案及退休规划服务。作为一家私人持有及独立的公司，我们致力为客户提供专业及创新的投资服务和技术，来帮助他们达成财务目标。
富达国际在2004年和2008年分别设立了上海和北京代表处，并于2007年在大连成立技术中心，为亚太地区及英国的业务提供系统和运营支持。2015年，富达国际在上海成立了一家外商独资企业以进一步拓展中国业务。2017年1月，该外商独资企业获得由中国证券投资基金业协会颁授的私募证券投资基金管理业务资格，成为外资资产管理业内首家获得该项资格的公司。
我们为亚太区、欧洲、中东及南美的客户投资2,790亿美元的资产。我们的客户包括退休基金、中央银行、主权基金、大型企业、金融机构、保险公司、财富管理经理以及个人投资者。除了基金管理以外，我们在不同国家为雇员福利计划、顾问公司以及个人投资者提供投资相关的行政管理及咨询服务，所管理的资产约830亿美元。(数据截至2016年12月31日)
关于FIL(大连)科技有限公司
FIL(大连)科技有限公司成立于2007年，是富达国际在中国设立的***家独资公司。 公司的重点业务为技术开发和基础设施支持，通过卓越的系统开发为富达国际在亚太及欧洲地区的企业提供系统支持，同时也为亚太及欧洲地区的投资者提供运营服务。现有员工超过400人。
为富达国际亚太及欧洲地区业务提供业务解决方案
-开发和支持亚洲的公开网站和交易平台，网络和移动工具，各种报表和内部报告，以及内部处理工具的系统开发和支持
为富达国际亚太及欧洲地区业务提供基础设施支持
-提供网络、语音和其他基础设施支持，包括技术支援、IT安全、风险管理、发布管理、数据及存储、云服务、服务器和平台支持
为富达国际亚太及欧洲地区业务提供运营服务
-支持多个国家和地区(日本、中国香港、韩国、新加坡和中国台湾)
-包括开设账户、客户数据维护、设定价格、交易处理和结算
-针对日本业务的现金操控、交易操作、公司行动处理、法定基金文件和基金会计支持
详细信息，敬请访问公司中文网站 ******************* 及公司招聘网站***************************.
About Fidelity International
Fidelity International offers world class investment solutions and retirement expertise. We are a privately owned, independent company, with the commitment and resources to provide the investment expertise, technology and service innovation needed to help our clients achieve their financial goals.
Fidelity International established its Shanghai and Beijing Representative offices in 2004 and 2008 respectively, and established Dalian technology centre in 2017 to provide systems and operations support to Asia Pacific and the United Kingdom. Fidelity International established a wholly foreign-owned enterprise (WFOE) in September 2015. In January 2017, the Shanghai WFOE became the first global asset manager to register with the Asset Management Association of China (AMAC) as a private fund management company.
We invest USD $279 billion globally on behalf of clients in Asia-Pacific, Europe, the Middle East, and South America. Our clients range from pension funds, central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. In addition to asset management, we offer investment administration and guidance for employer benefit schemes, advisers and individuals in several countries. We are responsible for USD $83 billion in assets under administration. (Data as of 31 December 2016)
About FIL Technology (Dalian) Limited
FIL Technology (Dalian) Limited was established in 2007 and it’s FIL's first wholly owned enterprise in China. The critical business of Dalian office is focusing on technology development and infrastructure support, the office served as a systems development centre to bolster our growing business for institutional clients and investors in Asia-Pacific and Europe.
Provide business solution to Fidelity International Asia-Pacific and European business
-Development and support of content & transactional websites, web & mobile tools, internal processing tools, client reporting & management reporting
Provide infrastructure support to Fidelity International Asia-Pacific and European business
-Collaboration Services, Service Desk, Service Management, Systems Delivery & Integration, IT Asset Management, Release Management, Data Services, Digital, Web, Middleware, Platform & Storage Services, Enterprise Network Services including Voice Services, Data Centre Services, Cloud Services
Provide operation support to Fidelity International Asia-Pacific and European business
-Support multiple countries and regions (including Japan, HongKong, Korea, Singapore and Taiwan)
-Provides fund data management, client account, deal and banking operations to Asia distribution business
-Provides fund documentation, investment trade and cash operations, and fund accounting operations to Asia asset management to Japan business
For further information please visit ******************* / ***************************.
联系方式
- 公司地址：地址：span软件园12号楼