德宏招聘

工作职责:

About Home Credit China

关于捷信：

HCC started business in 2007; it is licensed consumer finance company. HCC has

捷信中国始于2007年，是一家持有牌照的金融公司。捷信中国的脚步在过去的10年中，遍

developed business in 312 cities over the past 10 years. Currently we have 190K+

布中国312个城市。目前，我们拥有19000家合作门店和25000 POS网点，为全国范围内的

retailers and 250K+ POSes network as service distribution channel all across China,

个人信用消费者提供服务。

providing credit to individual consumers.

- Will work with HR and vendor to ensure functionality of HCC E-learning Platform, as well as plan/implement upgrades in the system to meet emerging business needs.

- Be responsible for the planning and production of all E-learning programs in HCC sales training, making sure online approach is implemented at the right time/in the right scenarios meanwhile effectiveness and cost are well balanced.

- Be responsible for providing all sales trainers in China with necessary E-learning know-how/software skills/media production skills to implement agile learning programs.

- Work as chief director in the production of video/animation based training programs from idea stage, drafting "script" to media editing, making sure effectiveness and participants experience are well balanced.

- Will analyze knowledge/skill/attitude gap in sales network and initiate regular training programs or improve existing ones.

- Will act as communication window of sales training department in terms of clarifying training demand from product/project teams or other departments, with responsibility of providing consultation for best training result.

- Will continuously seek opportunities for the improvement of effectiveness and efficiency of sales training in general, and come up with new methodologies/processes/approaches.

- Position will require 20% travel.

Training topics may include (but will not be limited to):

- Sales staff/Sales managers induction training and continuous learning programs

- Product/process/policy knowledge update

- Sales skills/professional skills improvement

- Leadership skills improvement for managers

任职资格:

- Knowledge and implementation experiences of enterprise E-learning system.

- Experience and proven capability in multi-media material production.

- The ability to manage multiple priorities under time pressure.

- Ability to work effectively in a cross functional capacity ensuring strong collaboration between departments.

- Ability to demonstrate professional and customer-oriented communication skills.

- Highly skilled in MS Office, Adobe Premiere Pro CC, Articulate, and English as working language.

You will gain:

在这里你将会得到：

Foreign company、time flexible、free afternoon tea、paid annual leave、supplementary medical insurance、charming team

外企氛围、弹性不打卡、免费下午茶、带薪年假、六险一金、高颜值团队

Strong leader as Mentor, waiting for you!

伯乐此处有，静候千里马！

You’re so proud of as HCCer!

    作为一家持牌消费金融公司，捷信消费金融有限公司（简称：捷信），其股东为国际领先的消费金融服务提供商捷信集团，于2010年底正式在中国开业，为中国的客户提供消费金融服务。消费是促进中国经济结构转型的重要推动力。捷信积极响应国家扩大内需、大力发展消费金融的要求，通过为客户提供安全、负责任的消费金融服务，持续为中国的经济发展和人民生活水平的提高做出贡献。
    基于卓越的数据捕捉和分析能力，并采用大数据和生物识别技术，捷信将先进的风险管理能力渗透到业务流程的每一个环节。目前，捷信已将人脸识别和OCR光学字符识别技术应用在贷款审批环节，在确保客户信息准确性和可靠性的同时，对风控流程进行了大幅高效简化。
    不仅如此，在客户服务领域，捷信在逐步增加自动化客服工具的应用，并将基于人工智能的语音机器人、文本聊天机器人和质检机器人应用在客服环节，提升服务效率。相比传统的人工智能，捷信配备的机器人在语义理解和机器学习方面更加智能、高效，可以随时随地为客户提供服务，并快速适应新的业务情境。其中，文本聊天机器人已接入到捷信官方微信平台，平均每天可处理约50,000-70,000个客户问题，客户只需等候最多1秒就会接通，而语音机器人的每日呼出量也达到了约5,000,000次。智能机器人与专业客服人员一起，可为客户提供7天无休的专业服务，这些技术创新保证了服务流程更加顺畅，显著提升了服务效率。同时，捷信在不断加快数字化的步伐。至今已有超过4000万用户注册了捷信金融APP，从而进入到捷信的服务生态体系中。

主要奖项Company Awards
2020年奖项
2020年58同城•招聘中国卓越雇主五十强
2020年第二期消费金融APP活跃度排行榜**
2020年消费金融机构Top30强榜综合指数**
2020年智联***雇主校招案例奖
2020年前程无忧人力资源杰出奖
《金融界》“杰出消费金融创新服务奖”
《经济观察报》“年度消费金融领航企业”
深圳电视台“***消费金融服务商”
《南方日报》“南方公益传播奖·创新奖”
《南方都市报》“南都2020金砖奖·普惠金融突出贡献机构”
《中国经营报》“2020卓越竞争力金融科技影响力企业”
《北京青年报》“财星榜 2020金牌服务创新”
《中国经营报》 “2020社会责任行业影响力奖”
《财经》“年度***金融科技创新奖”
2019年奖项
2019智联招聘中国最具发展潜力雇主
2019年度58同城中国最具社会贡献价值雇主十强
2019中国雇主品牌年会中国***雇主奖
2019年度51Job人力资源管理杰出奖
2019猎聘非凡HR团队奖
2019拉勾网全国金融行业TOP雇主
2019领航中国杰出消费金融创新服务奖
2019中国财经峰会冬季论坛企业社会责任奖
2019经济观察报消费金融之星
2019新金融行业十大品牌公益项目
2019中国经营报卓越竞争力消费金融创新机构
2019投资时报***普惠金融奖
2019中国网金融扶贫先锋机构