东莞招聘

职位描述：
Key Objectives


Client Care is a global strategic business development program. The program focuses on developing and deepening client relationships; understanding and anticipating each client’s unique needs; deploying the entire CBRE enterprise to deliver measurable outcomes for our clients.




The following are the priorities associated with the Client Care leadership role in China:




? Champion and communicate the Client Care programme throughout the China business based on proper client selection methodology for investor, developer and non-contracted occupier clients
? Implement the programme based upon global/regional strategic objectives and tools / standards
? Build a Client Feedback culture with Net Promoter Score (‘NPS’) as a minimum standard
? Enhance performance reporting based on predefined Client Care Metrics
? Identify and ensure relationships with client care clients are well-managed across function and geography
? Lead the required change management and training for establishing client account-oriented teams
? Build and manage strong relationships with internal and external stakeholders




Skills, competencies




Business
? Proven management experience in professional services, preferably commercial property
? Proven ability to influence and build collaborative relationships with senior level stakeholders
? Strong influencing skills and ability to challenge constructively
? Commercially astute with experience in business development, marketing and client management
? Good understanding of commercial real estate sector and large client relationships a distinct advantage


Personal
? Outstanding organisational and management skills, excellent planning abilities and exemplary attention to detail
? A strong team ethic
? Ability to resolve issues in conjunction with business leaders and clients
? The ability to plan, manage and prioritise multiple projects, conflicting deadlines and to deal effectively and positively with changing requirements
? Excellent influencing and negotiating skills to be able to challenge internal clients on best practice
? Strong written, verbal and interpersonal skills
? Diplomacy, pragmatism and political sensitivity are required in order to manage expectations, and deal effectively with the challenges of supporting a matrix business with multiple stakeholders
? Proactive with a positive 'can do' approach.
? Self starter able to work effectively as part of a team.
? Able to act under pressure with grace and a sense of humor.

Qualifications and experience
? Business Degree and more than 10 years of working experience
? Work experience in a real estate investor or developer is highly desirable
? Work experience with account management and client relationship management is a pre 举报 分享

世邦魏理仕（纽约证券交易所代号：CBG）总部位于美国加利福尼亚州洛杉矶，是财富500强和标准普尔500强企业，为全球***的商业地产服务和投资公司(按2012年的营业额计算)。公司拥有员工约37,000名*，通过全球300多家办事处*，为地产业主、投资者及承租者提供服务。

世邦魏理仕是逾二百多年经验的全球房地产先驱，透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点，包括柬埔寨、印度、日本、韩国、马来西亚、菲律宾、新加坡、泰国及越南，我们能够协助客户发展当地市场，及在迅速发展的市场中带来可见成果。

我们以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要，再加上与世界各地的紧密联系，助您轻易进军不同市场。

*不包括联营公司