东莞招聘

Role objectives

1.Oversee and manage all projects to achieve successful delivery



2.Allocate appropriate resources to achieve success within operational budget constraints



3.Maintain regular correspondence with the customer to ensure complete service satisfaction is achieved




Job description / responsibilities

·Be the prime point of contact for all matters and activities relating to the program

·Prioritize work and projects to best serve the needs of the customer

·Manage all project activities to ensure best outcomes and within expectation and current Service Level Agreements with the customer

·Manage customer expectation and all key communication activities

·Mentor the team and assist as necessary to ensure the best outcome is achieved

·Ensure accuracy of all quotes, master price lists, client responses

·Escalate as necessary matters that are likely to impact on performance and RTC its reputation. This is to be achieved in a timely matter so the situation can be resolved without the customer being affected

· Review systems and processes to achieve greater efficiencies - both financially and resource utilization

·Ensure proactive and constructive dialogue is maintained with other key areas of the business such as; finance, logistics, manufacturing etc.

·Review team performance, individual performance and identify areas for training and improvement as appropriate



Requirements:

·5 years minimum proven track record of retail environment, POP/POS, or related industry,

· University graduate or above;
·Fluent in English;
·Multi-culture versatile with good methodology, synthesis, planning and negotiation skills;
·Proven management experience in the field of sales and operations;
·Proven track record of performance and delivery;
· Excellent communication and inter-personal skills;

·Credible, accountable and responsible;
·Previous experiences in shop display fixture are preferred.

RTC has more than 900 talented and dedicated people in nine countries, all focused on retail: the ultimate point of consumer contact. We're always looking for the best and brightest to help us design, build, install and manage retail activation programs that bring clarity to consumers and confidence to our clients. With locations in America, Latin America, Europe and Asia, we have helped our clients activate their retail presence in more than 100 countries. RTC Asia has offices in Shanghai, Dongguan and Hong Kong, focused on delivering an exacting service to our Clients.
RTC 是一家成立于1950年的美国独资企业，公司总部位于美国芝加哥。RTC致力于为全球知名零售客户提供高品质的店内陈列道具解决方案，我们的服务链涵盖产品设计、工艺改善、生产优化、库存管理、物流运输以及现场安装指导等。为了更好地服务我们的客户，RTC已在全球13个国家成立了28个分支机构，我们的服务已覆盖了全球100多个国家。随着RTC 亚洲过往10 余年的发展，我们已在上海、北京、东莞、常熟、中国香港、新加坡和印度组建了多家公司和生产基地，并持续专注于为我们的全球客户提供卓越的服务。