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某知名世界500强公司急聘 Accounts Payable Customer Service Representative(职位编号:200094956)

上海万宝盛华人力资源有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2012-11-02
  • 工作地点:昆山
  • 招聘人数:若干
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:会计  

职位描述

Responsibilities:

?? ? ? ? Provide end to end resolution (from request to payment of invoices) of any Accounts Payable query via email (functional email accounts) or call, with the following performance standard:
o All emails are replied within 2 working days.
o All calls are replied within 2 working days.
?? ? ? ? Establish contact with Operations and SBU's to expedite resolution of issues
?? ? ? ? Highlight end-to-end process deficiencies to AP Team Leaders
?? ? ? ? Be focal point of investigation of customer complaints and provide end-to-end input into Complaints Database of China Finance Service Center A/P work stream
?? ? ? ? Provide language translation support to the Accounts Payable Team if needed
?? ? ? ? Manage rush payments
?? ? ? ? Provide support whenever is required to the AP Invoice Processor Team
?? ? ? ? Support the Daily Check Specialist in quality check of invoices posting;
?? ? ? ? Review payment run related documents;

Qualifications:

Knowledge--
Minimum requirements:
?? ? ? ? College Graduate
?? ? ? ? Demonstrated experience in Accounts Payable Invoice Processing is required
?? ? ? ? Must be proficient in English and Mandarin
?? ? ? ? Previous experience working with SAP
?? ? ? ? PC skills: demonstrated ability to work with email programs and MS Excel


Will be considered a plus:
?? ? ? ? Past experience living or working in Australia or Singapore
?? ? ? ? Other language skills such as Korean and Japanese skills including speaking and writing is a plus for a China customer service representative, but is a must for an ex-China customer service representative responsible for Korea and Japan work;

Skills--
?? ? ? ? Customer focus
?? ? ? ? Effective & professional communication
?? ? ? ? Attention to detail
?? ? ? ? Sense of urgency
?? ? ? ? Planning and organizing
?? ? ? ? Team worker
?? ? ? ? Ability to work under pressure
?? ? ? ? Disciplined to follow procedure
?? ? ? ? Fast learner


Mp0005@manpower.com.cn
Mp0272@manpower.com.cn

公司介绍

Manpower是全球弹性用工和长期人才解决方案的领导者,致力于提供商业所需的灵活用工方案。通过我们值得信赖的品牌形象,为客户构建人才库,快速满足客户的人力需求。并时时评估和发展我们雇员所拥有的技能,使他们拥有与时俱进的技能,按时保质出色地完成每一项工作。

我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案,使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时,提升个人全面技能,达到企业可持续发展,使企业及个人在风云变幻环境中成为赢家。