东莞招聘

Job description
Job Description
Customer Relationship Management professionals focus on delivery, marketing, sales and service transformation. They help our clients acquire, develop, and retain loyal customers, achieve profitable growth, and maximize customer value in their lifecycle. Sales Transformation Domain focus on helping our client to become a world leading sales organization by defining Sales & Channel Strategy, Sales Process Design, Sales Incentive Compensation Planning, Sales Operation Optimization, High Performance Sales Workforce Design and Supporting Technologies Enablement.
Key responsibilities may include:
Consultants
 Development of Sales / Channel Strategies
 As-Is CRM Capability Analysis & To-Be Capability Design – from Sales Strategy, Organization, Process and Technology Perspective
 Business Analyst for major global leading packaged software – such as Siebel, SAP, Salesforce.com - Optional
 CRM Solution Blueprinting
 CRM Implementation Road mapping
 Business Analyst for self-developer solution – such as J2EE and .NET - Optional
Manager
 In-addition to consultant key responsibilities,
 Planning and managing business diagnosis and planning activities
 Guiding team through problem definition, issue identification and work plan development using problem solving principles and past experience
 Performing/interpreting value analysis to identify value creation opportunities for clients
 Planning and managing effort to define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs
 Planning and managing business architecture implementation activities
 Monitoring achievement of strategic, financial and operational benefits, ensuring planned business outcomes are achieved and helping to adjust programs if necessary
 Helping define the structural and cultural changes required to reach the goal; sequencing those changes

Qualifications:
 Experience in Customer Relationship Management Business Acumen
 Ability to meet travel requirements, when applicable
 Excellent command of Written/Spoken English skill
 3-5 years experience in sales area in large/multi-national corporations or in CRM Consulting firms - For Consultants
 5-7 years experience in sales area in large/multi-national corporations or in CRM Consulting firms - For Managers
 Candidates can be base in Beijing, Shanghai or Guangzhou
Professional Skill Requirements
 Proven success in contributing to a team-oriented environment
 Proven ability to work creatively and analytically in a problem-solving environment
 Desire to work in a fast pace environment
 Excellent leadership, communication (written and oral) and interpersonal skills

Required
Bachelor's Degree
At least 5 years experience in in sales area in large/multi-national corporations or in CRM Consulting firms
English: Fluent
Chinese simplified: Fluent

Preferred
Master's Degree

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.

在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。