东莞招聘

职位描述：

APAC Elastomer Customer Service Representative

Primary Responsibilities:

• Perform Order Management Activities
• Display Customer Advocate Leadership
• Execute System and Technology Requirements
• Order Entry
• Accountability for Action

Critical Success Factors:

• Exceeding customer expectations through successful customer relationships
• Strong working knowledge of market dynamics and customers goals and objectives
• Be proactive in order receipt and handling work process.
• Create value through the optimization of freight, ability to prevent pre-buys, utilizing optimum ship points and package size as well as logistic improvements.
• Forecasting customer order patterns
• Comply with internal and external control requirements

Education/Certification/ Experience Requirements:

• The most appropriate minimum education for this position is a Bachelors degree.
• Proficiency using SAP and other technology and systems. Work process aptitude is critical to success.
• Exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers, while effectively influencing others and managing outcomes.
• The ability to manage conflicting priorities, prioritizing both customer and company requirements while acting in a professional manner.
• CSR must possess the confidence and ability to proactively address customer issues, business requirements and identify areas for improving profitability and 'making it easier to do business with Dow.'
• Must have strong, mature teamwork skills and a desire to work within a team environment. Must be willing to share ownership of successful improvement methods and teach others for the benefit of the organization.

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陶氏（NYSE: DOW）运用科学和技术的力量，不断创新，为人类创造更美好的生活。陶氏通过材料、聚合物、化学和生物科学，来推动创新和创造价值，全力解决当今世界的诸多重大挑战，如满足人们的诸多需求：新鲜的食物、更加安全和可持续的交通方式、更清洁的水、更高的能源效率、更耐用的基础设施、不断提升的农业生产效率，等等。陶氏以其一体化、市场驱动型的业务组合，为全球175个国家和地区的客户提供种类繁多的高科技产品和解决方案，应用于包装、基础设施、交通、消费者护理、电子、农业等高速发展的市场。2016年，陶氏年销售额为480亿美元，在全球拥有约56,000名员工，在34个国家和地区运营189个生产基地，产品系列达7,000多种。