导购/销售助理- GapOutlet- 上海七宝宝龙城市广场
盖璞(上海)商业有限公司(Gap China)
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:服装/纺织/皮革
职位信息
- 发布日期:2016-10-11
- 工作地点:上海-宝山区
- 招聘人数:2人
- 职位月薪:3400-3700/月
- 职位类别:导购员 促销员
职位描述
职位描述:
? 让所有顾客在盖璞店铺都有宾至如归的感受
Help all customers feel welcome in our stores
? 在店铺的各个环节包括销售楼层,试衣间和收银处,都对顾客提供有礼、有帮助的服务。
Provide courteous, helpful customer service throughout the store, including the sales floor, fitting rooms and cash wrap
? 确定客户的需求,协助衣服配搭,体现盖璞产品的特色和优势。Determine customer needs, assist with outfitting options, feature and benefits of our products
? 与顾客沟通关于盖璞商品的的品质,价值和风格,以及剪裁,面料,价格等的信息。
Communicate information to our customers about the quality, value and style of Gap products, as well as fit, fabric, price and shrinkage information
? 运用有效的沟通技巧来建立和维护与顾客之间的关系。
Use effective communication skills to build and maintain customer relationships
? 与其他店员协力合作,在店铺内提供优质的服务。
Coordinate efforts with other sales associates to ensure all customers receive exceptional service throughout the store
? 在试衣间协助顾客做出购买决定
Assist customers with purchasing decisions in the fitting room
? 在收银处与客户沟通他们购物体验,需求,下一次购物行程等信息。
Communicate with customers about their purchases, needs, next shopping trip etc. at cash wrap
? 登记并经手钱款。
Operate register and handle money
? 通过商品展示,折叠方式、递交方法、整理商品上维持店铺服务标准。
Maintain store standards for merchandise presentation, fold, hand and recover merchandise
? 完成防损的培训,达到防损的期望。
Complete loss prevention training and meet expectations for loss prevention
? 理解并遵循员工手册中概述的政策和程序
Understands and follows the policies and procedures outlined in the employee handbook
? 参加所有的店铺评选
Participate in all store contests
? 必须坚持公司着装标准的期望
Must adhere to company dress code expectation
所需知识,技能及能力
Required knowledge, skills & abilities:
? 能够与同事和顾客沟通
Ability to communicate with staff and customers
? 能够提起和运送30磅的物品
Ability to lift and carry 30lbs
? 能够同时胜任销售楼层和仓库的工作
Ability to manoeuvre around sales floor and stockroom
? 能够学习和有效处理交易
Ability to learn and efficiently process register transactions
所需经验
Experience required:
? 客服,产品知识和沟通技巧
Customer service, product knowledge and communication skills
工作时间
Schedule Requirement
? 能够根据工作要求适应弹性工作时间,工作时间可能包括周末和夜班以及通宵。
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evening shifts. Overnights may be required
举报
分享
? 让所有顾客在盖璞店铺都有宾至如归的感受
Help all customers feel welcome in our stores
? 在店铺的各个环节包括销售楼层,试衣间和收银处,都对顾客提供有礼、有帮助的服务。
Provide courteous, helpful customer service throughout the store, including the sales floor, fitting rooms and cash wrap
? 确定客户的需求,协助衣服配搭,体现盖璞产品的特色和优势。Determine customer needs, assist with outfitting options, feature and benefits of our products
? 与顾客沟通关于盖璞商品的的品质,价值和风格,以及剪裁,面料,价格等的信息。
Communicate information to our customers about the quality, value and style of Gap products, as well as fit, fabric, price and shrinkage information
? 运用有效的沟通技巧来建立和维护与顾客之间的关系。
Use effective communication skills to build and maintain customer relationships
? 与其他店员协力合作,在店铺内提供优质的服务。
Coordinate efforts with other sales associates to ensure all customers receive exceptional service throughout the store
? 在试衣间协助顾客做出购买决定
Assist customers with purchasing decisions in the fitting room
? 在收银处与客户沟通他们购物体验,需求,下一次购物行程等信息。
Communicate with customers about their purchases, needs, next shopping trip etc. at cash wrap
? 登记并经手钱款。
Operate register and handle money
? 通过商品展示,折叠方式、递交方法、整理商品上维持店铺服务标准。
Maintain store standards for merchandise presentation, fold, hand and recover merchandise
? 完成防损的培训,达到防损的期望。
Complete loss prevention training and meet expectations for loss prevention
? 理解并遵循员工手册中概述的政策和程序
Understands and follows the policies and procedures outlined in the employee handbook
? 参加所有的店铺评选
Participate in all store contests
? 必须坚持公司着装标准的期望
Must adhere to company dress code expectation
所需知识,技能及能力
Required knowledge, skills & abilities:
? 能够与同事和顾客沟通
Ability to communicate with staff and customers
? 能够提起和运送30磅的物品
Ability to lift and carry 30lbs
? 能够同时胜任销售楼层和仓库的工作
Ability to manoeuvre around sales floor and stockroom
? 能够学习和有效处理交易
Ability to learn and efficiently process register transactions
所需经验
Experience required:
? 客服,产品知识和沟通技巧
Customer service, product knowledge and communication skills
工作时间
Schedule Requirement
? 能够根据工作要求适应弹性工作时间,工作时间可能包括周末和夜班以及通宵。
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evening shifts. Overnights may be required
职能类别: 导购员 促销员
公司介绍
GAP为各年龄层消费者带来经典的美国风尚。
从1969年创立以来,GAP一直广受时尚消费者青睐,人们喜欢用GAP时髦又休闲的服饰轻松搭配,穿出自己的时尚风格。今天,GAP依然是人们选购T恤、帽衫、贴身裤装和牛仔等衣橱必备的首选品牌。
从最初的Gap发展到现在包括GapKids, babyGap, GapMaternity和gapbody的全系列产品,GAP能满足各年龄层消费者的时尚需求。
发展至今,GAP已成为以“酷、自信、休闲”风格的服饰演绎生活方式的文化标志。
从1969年创立以来,GAP一直广受时尚消费者青睐,人们喜欢用GAP时髦又休闲的服饰轻松搭配,穿出自己的时尚风格。今天,GAP依然是人们选购T恤、帽衫、贴身裤装和牛仔等衣橱必备的首选品牌。
从最初的Gap发展到现在包括GapKids, babyGap, GapMaternity和gapbody的全系列产品,GAP能满足各年龄层消费者的时尚需求。
发展至今,GAP已成为以“酷、自信、休闲”风格的服饰演绎生活方式的文化标志。
联系方式
- 公司地址:上城区延安路278号
- 电话:13621652304