东莞招聘

职位描述：
Key Responsibilities:
? Manage team’s operation to ensure daily service delivery with satisfactory quality , meet SLAs
? Customer Engagement
? Close and effective collaboration with Huashan team to drive output
? As 3nd level escalation point for customer requests or 1st level unresolved issues
? Solicit customer feedback to improve TCE continuously
? Departmental Financial management
? People management - including compensation, performance management, career development


Qualification of candidates:
? Typically a Bachelor’s degree and above or equivalent experience
? At least 8 years working experience with 2~3 years’ experience as team leader
? Good skill on written and spoken English are required
? Goal oriented and Customer focus
? Good customer Relationship management skill
? Strategic thinking and business planning skill
? Foster open environment and motivate people; Mature and good interpersonal skills
? Prioritization and conflict management 举报 分享

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.