东莞招聘

职位描述：
工作内容：
负责向客户指定地点IT环境内所使用的计算机, 便携式电脑，打印机等提供远程终端支持；
遵循响应中心流程，负责维修单管理，包括维修单记录，派遣现场服务工程师，跟踪服务结果和接单等；
在规定时间内以最高质量，保证最终用户的需求得到响应与满足，保证客户端系统运行完全正常。

职位要求：
大专以上学历；
英语精通，口语流利，语音语调标准，能够完全无障碍的于英语母语人士进行电话交流。
熟悉终端问题管理，有良好问题诊断和解决能力和技巧；
熟练掌握微软操作系统及办公软件以及网络操作环境；
具备优秀的客户服务意识，能够接受灵活的工作时间安排。 举报 分享

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.