(储备)销售经理Internal Sales Manager(ISM)
华尔街英语培训中心（广东）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：教育/培训/院校
职位信息
- 发布日期：2017-01-25
- 工作地点：深圳
- 招聘人数：若干人
- 工作经验：5-7年经验
- 学历要求：大专
- 职位月薪：10000-14999/月
- 职位类别：销售经理 大客户销售
职位描述
职位描述：
（储备）销售经理 Internal Sales Manager (ISM)
Briefing
The Internal Sales Manager is responsible for achieving the Internal Sales Target in the center by managing the activities of the internal sales operation. Meantime, cooperate with center service team to improve overall student satisfaction in support of internal sales.
Based in WSE Center.
Reporting lines
Directly reporting to Center Director
Dotted-line reporting to XXX (TBD)
Major Responsibilities
Manage the activities of internal sales operation
Set both monthly and weekly internal sales plans for individual Course Consultants, dynamically evaluate the results on a daily basis, and adjust action plans accordingly.
Work with Course Consultants to ensure they successfully meet their objectives by facilitating day-to-day internal sales activities, taking appropriate measures to motivate individual commitment to internal sales, and correcting misbehaviours.
Ensure that all of the Daily Specials are seen by the Course Consultants.
Have a daily meeting with the Course Consultants in order to evaluate the Internal Sales Actions so far and the results produced.
Ensure that all Course Consultants are carrying out on a daily basis 3 referral talks, obtaining 1 referral lead, and booking one referral appointment for every 100 students.
Ensure that Course Consultants are carrying out on a weekly basis 2 renewal presentations and 1 referral presentation for every 100 students.
Support Course Consultants to collect deposits in the referral and renewal presentations.
Help Course Consultants close contracts in their second shows.
Advise Center Director to provide disciplinary where necessary.
Organize the internal sales events
In conjunction with the Service Manager and the Center Director plan at least one major event in order to generate referral shows and ensure that each CC brings 4 referral leads to the event.
Align other center activities to benefit internal sales
Keep all center staff informed about the Internal Sales activities and performance in the center.
Coordinate efforts of internal sales with normal market sales agenda in the center.
Cooperate tightly with Service Manager to maintain a good center image and environment for internal sales. Reflect internal sales relevant issues to center service team for the compliance of WSE customer service policies and procedures.
Provide on-the-Job training & individual coaching
Every week conduct at least 2 training sessions on internal sales to Course Consultants. The topics should include but not limited to:
How to carry out a renewal presentation
How to get referral leads when carrying out referral talks
How to book appointments for the referral leads
How to overcome objections from students to provide referral leads
According to individual Course Consultant’s periodical behaviour and performance on internal sales, set coaching session to lead self-reflection, identify personal development and explore feasible improvement plans.
Adhere to management policies
Produce required documents and reports in time, e.g.,
Complete monthly center internal sales plan in time.
Create and distribute weekly and monthly center internal sales analysis
Attend and function in relevant management meetings.
Attend trainings as indicated by the management.
Implement and prompt code of business conduct.
Requirements and Qualifications
Bachelors Degree in sales or customer service related field
A minimum of 3 years sales experience with demonstrated achievement in internal sales
Sales management experience (in the position of CCTL or higher)
Service-orientation, self-motivation, and strong sense of responsibility
Outstanding interpersonal ability to influence and motivate people
Strong communication skills to various types of audiences
Excellence in situation analysis and decision-making in a dynamic environment
Chinese Native speaker with fluent English
工作地址
深圳
举报
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（储备）销售经理 Internal Sales Manager (ISM)
Briefing
The Internal Sales Manager is responsible for achieving the Internal Sales Target in the center by managing the activities of the internal sales operation. Meantime, cooperate with center service team to improve overall student satisfaction in support of internal sales.
Based in WSE Center.
Reporting lines
Directly reporting to Center Director
Dotted-line reporting to XXX (TBD)
Major Responsibilities
Manage the activities of internal sales operation
Set both monthly and weekly internal sales plans for individual Course Consultants, dynamically evaluate the results on a daily basis, and adjust action plans accordingly.
Work with Course Consultants to ensure they successfully meet their objectives by facilitating day-to-day internal sales activities, taking appropriate measures to motivate individual commitment to internal sales, and correcting misbehaviours.
Ensure that all of the Daily Specials are seen by the Course Consultants.
Have a daily meeting with the Course Consultants in order to evaluate the Internal Sales Actions so far and the results produced.
Ensure that all Course Consultants are carrying out on a daily basis 3 referral talks, obtaining 1 referral lead, and booking one referral appointment for every 100 students.
Ensure that Course Consultants are carrying out on a weekly basis 2 renewal presentations and 1 referral presentation for every 100 students.
Support Course Consultants to collect deposits in the referral and renewal presentations.
Help Course Consultants close contracts in their second shows.
Advise Center Director to provide disciplinary where necessary.
Organize the internal sales events
In conjunction with the Service Manager and the Center Director plan at least one major event in order to generate referral shows and ensure that each CC brings 4 referral leads to the event.
Align other center activities to benefit internal sales
Keep all center staff informed about the Internal Sales activities and performance in the center.
Coordinate efforts of internal sales with normal market sales agenda in the center.
Cooperate tightly with Service Manager to maintain a good center image and environment for internal sales. Reflect internal sales relevant issues to center service team for the compliance of WSE customer service policies and procedures.
Provide on-the-Job training & individual coaching
Every week conduct at least 2 training sessions on internal sales to Course Consultants. The topics should include but not limited to:
How to carry out a renewal presentation
How to get referral leads when carrying out referral talks
How to book appointments for the referral leads
How to overcome objections from students to provide referral leads
According to individual Course Consultant’s periodical behaviour and performance on internal sales, set coaching session to lead self-reflection, identify personal development and explore feasible improvement plans.
Adhere to management policies
Produce required documents and reports in time, e.g.,
Complete monthly center internal sales plan in time.
Create and distribute weekly and monthly center internal sales analysis
Attend and function in relevant management meetings.
Attend trainings as indicated by the management.
Implement and prompt code of business conduct.
Requirements and Qualifications
Bachelors Degree in sales or customer service related field
A minimum of 3 years sales experience with demonstrated achievement in internal sales
Sales management experience (in the position of CCTL or higher)
Service-orientation, self-motivation, and strong sense of responsibility
Outstanding interpersonal ability to influence and motivate people
Strong communication skills to various types of audiences
Excellence in situation analysis and decision-making in a dynamic environment
Chinese Native speaker with fluent English
工作地址
深圳
职能类别： 销售经理 大客户销售
关键字： 内部销售 课程顾问 大客户经理
公司介绍
44 YEARS OF HISTORY
Established in Italy in 1972 by Dr. Luigi Peccenini (Doctor in Foreign Languages), Wall Street English is the global leader in English language training for adults with its headquarters in Baltimore, USA. Having successfully taught over 2 million students, Wall Street English operates over 460 centers in 28 countries and regions worldwide.
GLOBAL RECOGNITION AND CERTIFICATION
Wall Street English is ISO 9001:2000 certified and recent research supported by The University of Cambridge ESOL Examinations, shows that the Wall Street English language course level is accurately aligned to the English language levels of CEFR (Common European Framework of Reference). In 2013, Wall Street English was once again awarded ISO 9001:2008 certification, further establishing Wall Street English as a globally recognized and high quality English Language training provider.
CHINA – LEGENDARY SUCCESS
Wall Street English (China) has over 70 centers in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Qingdao, Hangzhou, Nanjing, Foshan, Wuxi and Suzhou, and all of our centers are corporately owned and managed, ensuring the same high quality experience in every center. Wall Street English has been recognized as the “2016 China Influential Foreign Language Institution” by ******** and Sina Education; “China’s Reputable Foreign Language Training Brands of 2016” by Meituan-Dianping; “Top 10 Model Enterprises on Innovative Consumer Protection” by the China Consumer Journal in Beijing; the “2016 China Influential Foreign Language Institution” by China Internet News Center; the “Well-known Foreign Language Training Institution” on Tencent’s Education Billboard; the “2016 Annual Brand Awareness Education Institution” by Xinhuanet; “2016 Annual Influential Foreign Language Training Brand” by NetEase Education.
WSE CHINA EMPLOYEE VALUE PROPOSITION – MAKE IT BIG, CREATING THE OUTSTANDING FUTURE WITH ENGLISH LEARNING
We are passionate! Our commitment to the lifelong English education via our clearly identified values extends to the lives of our own employees. We are determined that the experience of working at WSE delivers value for our employees, in four meaningful ways. Making a measurable difference in the lives of learners everywhere; Doing the right thing for learners and colleagues; Always learning through change; Being trustworthy, empowered, and supported.
1972年，在外语语言学方面颇有天赋和创造力的李文昊博士于意大利正式创立了华尔街英语，一个闻名世界的英语培训机构由此诞生。自创建以来，华尔街英语已在全球28个国家和地区拥有逾460家中心，帮助全球200多万名学员成功提升英语能力，其总部设在美国马里兰州巴尔的摩。
华尔街英语获得了ISO9001:2000认证，而剑桥大学ESOL考试最近的研究结果更表明，华尔街英语课程级别的等级划分方式与欧洲语言共同参照框架(CEFR)的英语水平分级方式精准对应。2013年，华尔街英语再次获得ISO9001:2008认证，进一步为全世界英语爱好者证明了华尔街英语高品质与高知名度的相辅相成！让您的选择更放心！
从2000年开始，华尔街英语进入中国市场以来，已在北京、上海、广州、深圳、天津、青岛、杭州、南京、佛山、无锡、苏州开设了70余家学习中心，均采用公司直营的管理方式，从而确保每家学习中心都能向学员提供高品质的学习体验。2016年华尔街英语荣获了由新浪网和新浪教育评选的“2016中国口碑影响力外语机构”称号；美团点评评选的“2016中国口碑影响力外语培训品牌”；中消报评选的“2016年创新消费引导与服务示范企业”；中国网评选的“品牌影响力外语培训机构”；腾讯教育评选的“2016年知名外语教育品牌”大奖；新华网评选的“2016年度具影响力外语培训品牌”；以及网易教育评选的“2016年度具影响力外语培训品牌”
华尔街英语中国的员工价值定位：Make It Big，铸就非凡未来！在华尔街英语，我们激情澎湃！我们明确定位自我价值并愿意矢志不渝的致力于英语教育事业！这样的承诺同样也延伸至我们的生活。我们竭尽全力让大家在华尔街英语工作的经历以四个有意义的方式带来价值。无论何处，让学习者的生活区的可以衡量的变化；为学习者和同事做正确的事情；在变化中不断学习；得到信任，授权和支持。
华尔街英语官网主页: *********************
华尔街英语招聘官方宣传视频：**********/WSEtalent
华尔街英语官方微信招聘端,请关注并添加“培生人”
Established in Italy in 1972 by Dr. Luigi Peccenini (Doctor in Foreign Languages), Wall Street English is the global leader in English language training for adults with its headquarters in Baltimore, USA. Having successfully taught over 2 million students, Wall Street English operates over 460 centers in 28 countries and regions worldwide.
GLOBAL RECOGNITION AND CERTIFICATION
Wall Street English is ISO 9001:2000 certified and recent research supported by The University of Cambridge ESOL Examinations, shows that the Wall Street English language course level is accurately aligned to the English language levels of CEFR (Common European Framework of Reference). In 2013, Wall Street English was once again awarded ISO 9001:2008 certification, further establishing Wall Street English as a globally recognized and high quality English Language training provider.
CHINA – LEGENDARY SUCCESS
Wall Street English (China) has over 70 centers in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Qingdao, Hangzhou, Nanjing, Foshan, Wuxi and Suzhou, and all of our centers are corporately owned and managed, ensuring the same high quality experience in every center. Wall Street English has been recognized as the “2016 China Influential Foreign Language Institution” by ******** and Sina Education; “China’s Reputable Foreign Language Training Brands of 2016” by Meituan-Dianping; “Top 10 Model Enterprises on Innovative Consumer Protection” by the China Consumer Journal in Beijing; the “2016 China Influential Foreign Language Institution” by China Internet News Center; the “Well-known Foreign Language Training Institution” on Tencent’s Education Billboard; the “2016 Annual Brand Awareness Education Institution” by Xinhuanet; “2016 Annual Influential Foreign Language Training Brand” by NetEase Education.
WSE CHINA EMPLOYEE VALUE PROPOSITION – MAKE IT BIG, CREATING THE OUTSTANDING FUTURE WITH ENGLISH LEARNING
We are passionate! Our commitment to the lifelong English education via our clearly identified values extends to the lives of our own employees. We are determined that the experience of working at WSE delivers value for our employees, in four meaningful ways. Making a measurable difference in the lives of learners everywhere; Doing the right thing for learners and colleagues; Always learning through change; Being trustworthy, empowered, and supported.
1972年，在外语语言学方面颇有天赋和创造力的李文昊博士于意大利正式创立了华尔街英语，一个闻名世界的英语培训机构由此诞生。自创建以来，华尔街英语已在全球28个国家和地区拥有逾460家中心，帮助全球200多万名学员成功提升英语能力，其总部设在美国马里兰州巴尔的摩。
华尔街英语获得了ISO9001:2000认证，而剑桥大学ESOL考试最近的研究结果更表明，华尔街英语课程级别的等级划分方式与欧洲语言共同参照框架(CEFR)的英语水平分级方式精准对应。2013年，华尔街英语再次获得ISO9001:2008认证，进一步为全世界英语爱好者证明了华尔街英语高品质与高知名度的相辅相成！让您的选择更放心！
从2000年开始，华尔街英语进入中国市场以来，已在北京、上海、广州、深圳、天津、青岛、杭州、南京、佛山、无锡、苏州开设了70余家学习中心，均采用公司直营的管理方式，从而确保每家学习中心都能向学员提供高品质的学习体验。2016年华尔街英语荣获了由新浪网和新浪教育评选的“2016中国口碑影响力外语机构”称号；美团点评评选的“2016中国口碑影响力外语培训品牌”；中消报评选的“2016年创新消费引导与服务示范企业”；中国网评选的“品牌影响力外语培训机构”；腾讯教育评选的“2016年知名外语教育品牌”大奖；新华网评选的“2016年度具影响力外语培训品牌”；以及网易教育评选的“2016年度具影响力外语培训品牌”
华尔街英语中国的员工价值定位：Make It Big，铸就非凡未来！在华尔街英语，我们激情澎湃！我们明确定位自我价值并愿意矢志不渝的致力于英语教育事业！这样的承诺同样也延伸至我们的生活。我们竭尽全力让大家在华尔街英语工作的经历以四个有意义的方式带来价值。无论何处，让学习者的生活区的可以衡量的变化；为学习者和同事做正确的事情；在变化中不断学习；得到信任，授权和支持。
华尔街英语官网主页: *********************
华尔街英语招聘官方宣传视频：**********/WSEtalent
华尔街英语官方微信招聘端,请关注并添加“培生人”
联系方式
- Email：hr@wallstreetenglish.com
- 公司地址：地址：span禅城区文龙街 8 号东方广场内东方书城首层