服务商务专员
通快(中国)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-04-21
- 工作地点:太仓
- 招聘人数:1人
- 学历要求:本科
- 语言要求:英语 良好
- 职位月薪:4500-9000/月
- 职位类别:商务助理
职位描述
职位描述:
1. Responsibilities: 1) .Responsible for TCNL service hot-line to collect the error information, process the information to technical groups for remote service or trouble shooting. 负责TCNL服务热线,收集错误信息,并将这些信息反馈给技术团队进行远程服务及故障排除处理。
2) Responsible for issue the service invoice and follow up the delivery. While take the role to communicate with financial function to solve question.负责开服务发票并跟踪发货,同时与财务部门沟通并解决问题。
3) Responsible for issue the service invoice (EUR) in SAP for CBS machines. 负责在SAP上开CBS机器的服务发票(EUR)。
4) Responsible for SIS work flow, FOC missions.负责SIS的工作流程以及FOC任务。
5)Customer Training: support the training quotation, prepare training materials and certification for customer training;客户培训:进行培训报价,为客户准备培训材料及培训证书。
6) Responsible for collecting and accounting the on-field OT and hot-line OT for service team monthly. Report to technical group leaders and maintain data for HR. 负责每个月收集和计算服务团队的现场服务加班以及热线加班时间,并及时提交给技术团队领导同时协助HR进行数据维护。
7) Documentation management: manage the documents for trouble shooting, service agreement, customer training, machine relative files (CIS, CBS, FAC) make it convince and efficiency for searching.文档管理:进行故障排除、服务协议、客户培训以及机器相关文件(CIS,CBS,FAC)的文件管理来保证文件的准确性以及高效搜索。
8) Administration staff: Support engineers for internal training (VISA, flights and hotel booking)行政人员:协助工程师进行内部培训(签证、机票以及酒店预订)
9)Other tasks assigned by immediate manager负责完成直属主管和领导安排的其他的工作任务
Qualifications and Requirements:
1. Academic Background: Bachelor Degree preferred本科学历优先
2. Which major preferred: Science and engineering, commerical preferred科技、工程以及商业专业优先
3. Working experience: 2~3 years2~3年
4. Knowledge and skills: Outlook, Micro Office software, SAP
5. Language: English英语
6. Other specific requirements: Observe the regulations on the Employee’s Handbook and Code of Conduct of TRUMPF China能理解并遵守通快的员工手册和行为准则
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1. Responsibilities: 1) .Responsible for TCNL service hot-line to collect the error information, process the information to technical groups for remote service or trouble shooting. 负责TCNL服务热线,收集错误信息,并将这些信息反馈给技术团队进行远程服务及故障排除处理。
2) Responsible for issue the service invoice and follow up the delivery. While take the role to communicate with financial function to solve question.负责开服务发票并跟踪发货,同时与财务部门沟通并解决问题。
3) Responsible for issue the service invoice (EUR) in SAP for CBS machines. 负责在SAP上开CBS机器的服务发票(EUR)。
4) Responsible for SIS work flow, FOC missions.负责SIS的工作流程以及FOC任务。
5)Customer Training: support the training quotation, prepare training materials and certification for customer training;客户培训:进行培训报价,为客户准备培训材料及培训证书。
6) Responsible for collecting and accounting the on-field OT and hot-line OT for service team monthly. Report to technical group leaders and maintain data for HR. 负责每个月收集和计算服务团队的现场服务加班以及热线加班时间,并及时提交给技术团队领导同时协助HR进行数据维护。
7) Documentation management: manage the documents for trouble shooting, service agreement, customer training, machine relative files (CIS, CBS, FAC) make it convince and efficiency for searching.文档管理:进行故障排除、服务协议、客户培训以及机器相关文件(CIS,CBS,FAC)的文件管理来保证文件的准确性以及高效搜索。
8) Administration staff: Support engineers for internal training (VISA, flights and hotel booking)行政人员:协助工程师进行内部培训(签证、机票以及酒店预订)
9)Other tasks assigned by immediate manager负责完成直属主管和领导安排的其他的工作任务
Qualifications and Requirements:
1. Academic Background: Bachelor Degree preferred本科学历优先
2. Which major preferred: Science and engineering, commerical preferred科技、工程以及商业专业优先
3. Working experience: 2~3 years2~3年
4. Knowledge and skills: Outlook, Micro Office software, SAP
5. Language: English英语
6. Other specific requirements: Observe the regulations on the Employee’s Handbook and Code of Conduct of TRUMPF China能理解并遵守通快的员工手册和行为准则
职能类别: 商务助理
公司介绍
TRUMPF, headquartered Germany, is an innovative high-tech company comprising of three divisions:
Machine Tools, Laser Technology, Electronics.
Since its foundation in 1923, TRUMPF has developed into a world market and technology leader in each of its areas of activity, with sales of 2.59 billion Euro (fiscal year 2015/16) and around 11000 employees in 50 subsidiaries all over the world.
TRUMPF (China) Co., Ltd is a wholly invested subsidiary of the German TRUMPF group. The first subsidiary in China was founded in the year 2000. Now, over 500 employees are working for our company in China. We offer our customers the most innovative and high-quality products as well as solutions to their problems – in sheet metal processing, laser-based production processes, electronic applications.
TRUMPF China with headquarters in Taicang and several branch and representative offices in different cities all around the country is growing rapidly. To support the long term and strategic business development in China, TRUMPF China invested more than 20 million Euro in the past ten years and a further major investment is underway.
To meet our fast growing business needs, we are seeking highly qualified and motivated individuals to join our team and develop their career together with TRUMPF.
德国通快是一家创新型的高科技公司,分为机床、激光科技、电子三个部分。
自1923年成立以来,通快在其各业务领域中都已发展成国际市场及技术的领导者。在2013/14财政年度,通快的销售额达到25.9亿欧元,并在全球各地拥有50家子公司和大约11000名员工。
通快(中国)有限公司是德国通快集团的独资子公司。通快在中国的***家子公司成立于2000年。目前,通快在中国有超过500名员工。我们向客户提供最具创新性的优质产品,并针对其问题提供解决方案;这些解决方案涉及金属薄板加工、激光生产工艺、电源应用等方面。
通快中国的总部位于太仓,并在不同城市有多家分公司和代表处,近几年发展迅速。为了支持在中国的长期战略发展,通快中国在过去十年中投资了超过2千万欧元,且进一步的投资项目也在计划之中。
为了满足我们不断扩展的业务需求,我们正在寻找积极进取的专业人才加入我们的团队,和通快一起发展他们的事业。
Machine Tools, Laser Technology, Electronics.
Since its foundation in 1923, TRUMPF has developed into a world market and technology leader in each of its areas of activity, with sales of 2.59 billion Euro (fiscal year 2015/16) and around 11000 employees in 50 subsidiaries all over the world.
TRUMPF (China) Co., Ltd is a wholly invested subsidiary of the German TRUMPF group. The first subsidiary in China was founded in the year 2000. Now, over 500 employees are working for our company in China. We offer our customers the most innovative and high-quality products as well as solutions to their problems – in sheet metal processing, laser-based production processes, electronic applications.
TRUMPF China with headquarters in Taicang and several branch and representative offices in different cities all around the country is growing rapidly. To support the long term and strategic business development in China, TRUMPF China invested more than 20 million Euro in the past ten years and a further major investment is underway.
To meet our fast growing business needs, we are seeking highly qualified and motivated individuals to join our team and develop their career together with TRUMPF.
德国通快是一家创新型的高科技公司,分为机床、激光科技、电子三个部分。
自1923年成立以来,通快在其各业务领域中都已发展成国际市场及技术的领导者。在2013/14财政年度,通快的销售额达到25.9亿欧元,并在全球各地拥有50家子公司和大约11000名员工。
通快(中国)有限公司是德国通快集团的独资子公司。通快在中国的***家子公司成立于2000年。目前,通快在中国有超过500名员工。我们向客户提供最具创新性的优质产品,并针对其问题提供解决方案;这些解决方案涉及金属薄板加工、激光生产工艺、电源应用等方面。
通快中国的总部位于太仓,并在不同城市有多家分公司和代表处,近几年发展迅速。为了支持在中国的长期战略发展,通快中国在过去十年中投资了超过2千万欧元,且进一步的投资项目也在计划之中。
为了满足我们不断扩展的业务需求,我们正在寻找积极进取的专业人才加入我们的团队,和通快一起发展他们的事业。
联系方式
- 公司地址:江苏省太仓市南京东路68号 (邮编:215400)