东莞招聘

职位描述：
Senior Account Manager (AM)
Position Description:
The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will should build relationships with clients to encourage new and repeat business opportunities.
Responsibilities:
? Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
? Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
? Ensures that client issues are dealt with in an efficient manner, informing the Management Team of any problems that may arise.
? Owns the contract and contract renewals for new work for an existing client.
? Up sell existing clients on new services and/or introduce increasing the current market share by adding on more departments within the existing relationship
? Approves Change Orders and invoices, and is responsible for payment collections.
? Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
? Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
? Aware and in pursuit of opportunities for account growth and new business, involving the Account Director, Sales or other Q-Bridge support.
? Communicates the client's goals and represent the client's interests to the team.
? Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
? Understanding of company capabilities and service, and effectively communicates all offerings to the client.
? Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.
Requirements:
? Proven Account Management skills required in order to create, maintain and enhance customer relationships
? Minimum 3 years of Account/project management experience
? Sales experience
? Extremely detail oriented
? Technical competence (understand software, hardware, networks, etc)
? Motivated, goal oriented, persistent and a skilled negotiator
? High level of initiative and work well in a team environment
? Excellent written and oral communication skills
? Handles stressful situations and deadline pressures well
? Plans and carries out responsibilities with minimal direction
? Undergraduate degree 举报 分享

中国信安达是GRM Information Management Service的中国分部，也是中华人民共和国首家许可从事档案文件管理服务的供应商。在中国，信安达在此行业中位列翘楚，为无数知名企业提供服务，其中 既有大型跨国公司也有当地的大型企业，这些客户从事的行业涵盖了保险、银行、金融、制造、会计、咨询、工程、高科技等不同领域。

从信安达在上海建立首家分公司起，就一直是此行业中的领军企业。信安达的信誉来自于向客户们提供最为完善的设施，最为优质的服务和最为卓越的信息管理方案， 在中国，我们不只提供全方位的信息管理方案，而且我们还有五大核心服务：

文件保存 - 提供专业和安全的保存与管理服务。

磁带保存 - 提供安全、恒温恒湿的磁带或电子媒体的保存服务。

文件扫描 - 将您的纸张文件扫描成容易管理的电子文档。

文件安全销毁 - 提供敏感文件安全销毁服务。

信息管理咨询 - 提供防范信息、设施、人员与业务运作等各种商业风险咨询。

由于信安达有着独到的应用技术和与当地政府间密切的合作关系，所以使得信安达在中国文档保管领域上有着其他公司所无可匹及的优势，无论您是需要一整套世界一流信息管理系统发展的解决方案抑或只是想找一个地方存储您的文件，信安达都可以为您提供一流上乘的服务。

信安达提供的系统简单易用，准确性与操控性能实属一流。这些优势成就了信安达质优价廉、高效准确的服务，满足每一个客户的需求。