Customer Service 客服专员
Bureau Veritas 必维申美商品检测(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:合资
- 公司行业:检测,认证
职位信息
- 发布日期:2016-09-08
- 工作地点:上海
- 招聘人数:3人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:4500-6000/月
- 职位类别:客服专员/助理
职位描述
职位描述:
Duties & Responsibilities:
-Cooperate closely with Customer service; help to introduce our services and present testing rules to client
-Receipt testing booking from client, inquire factory's requirement on testing.
-Cooperate with engineer to provide suitable testing program
-Prepare testing offer timely according to information provided by customer services
-Communicate with client for scheduling/rescheduling/cancellation/express service and so on in order to smooth testing arrangement.
-Keep client informed about testing status if needed
-Control loading supervision performed by BV CPS. Once problem occurs, coordination between client and BV CPS.
-Uploaded documents of test and/or testing folders on BVCPnet and/or clients database, if needed
-Adhere to BV CPS quality requirements
Skills and Requirements:
-Bachelor degree and CET-4 or above
-Basic technical knowledge about textile testing
-Good communication skill
-Reliable, initiative spirit
-Client orientation, team spirit and sense of responsibility
- Working experience as CS will be plus
Education & Experience:
-Bachelor or above
-2+ Similar testing or internal trading background appreciated.
-With concept of testing area
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Duties & Responsibilities:
-Cooperate closely with Customer service; help to introduce our services and present testing rules to client
-Receipt testing booking from client, inquire factory's requirement on testing.
-Cooperate with engineer to provide suitable testing program
-Prepare testing offer timely according to information provided by customer services
-Communicate with client for scheduling/rescheduling/cancellation/express service and so on in order to smooth testing arrangement.
-Keep client informed about testing status if needed
-Control loading supervision performed by BV CPS. Once problem occurs, coordination between client and BV CPS.
-Uploaded documents of test and/or testing folders on BVCPnet and/or clients database, if needed
-Adhere to BV CPS quality requirements
Skills and Requirements:
-Bachelor degree and CET-4 or above
-Basic technical knowledge about textile testing
-Good communication skill
-Reliable, initiative spirit
-Client orientation, team spirit and sense of responsibility
- Working experience as CS will be plus
Education & Experience:
-Bachelor or above
-2+ Similar testing or internal trading background appreciated.
-With concept of testing area
职能类别: 客服专员/助理
公司介绍
必维国际检验集团成立于1828年,是测试、检验和认证服务的全球领导者。必维通过提供全球领先的服务来帮助客户应对在质量、健康、安全、环保和社会责任方面不断增加的挑战。
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所(巴黎)的一家上市公司(股票代码:BVI)
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.
2014 年营业额: 41.7亿欧元 66,500 名员工, 14000 个办公室和实验室, 遍布140 个国家, 400000 客户八大业务均居全球领先地位,获得900 多个专业资质和国家认可资质, 必维国际检验集团是泛欧证券交易所(巴黎)的一家上市公司(股票代码:BVI)
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.
联系方式
- Email:Tina.yu@cn.bureauveritas.com
- 公司地址:上海市闵行区光华路&光中路,松江区莘砖公路 (邮编:201108)