东莞招聘

职位描述：
At Hewlett Packard Enterprise, we don't just believe in the power of technology, we believe in the power of people when technology works for them. We believe in applying new thinking and ideas to improve the way our customers live and work.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

ES Applications Services helps customers become an effective IT-enabled business by engaging the right people, processes and technologies. We provide strategy, transformation, implementation and management of custom, industry, packaged, and enterprise applications. Acting to Advise, Transform and Manage, we offer services embracing all of the leading Enterprise Applications solutions and assisting clients where they most need help. We offer services embracing IT and applications transformation, modernization, development, testing and management.
 

Job Level Definitions
Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts.
 
Responsibilities
?Technical Knowledge: Apply growing technical knowledge (e.g. SAP, Java, .NET) to solve application issues with limited risk/complexity. . Under general direction integrate technical knowledge and business understanding to create effective solutions for company and for customers.
?Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents. Document known errors and work arounds.
?Escalation Management: identify and action escalations in line with defined policy
?Change Management/ Implementation: Under general direction implement changes/solutions to meet customer needs within area of technical responsibility. Understand and escalate scope changes per change control process.
?Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
?Solution Design: Understand the company solutions set and be able to apply these solutions to meet customer needs within area of responsibility.
?Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
?Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
?Teamwork: Work as part of a team, which may be virtual and/or global.
?Contract Knowledge: Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility.
?Capacity and Performance Monitor performance checkpoints.
?Business Continuity Responsible for executing recovery actions.

Qualification
? Fresh Graduate with hardware engineering or computer science degree (graduate within 12 months)
? Language: Fluent in both Chinese/ English

"If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers
You can also find us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers” 举报 分享

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.