Account Representatives - Lighting
加华美认证有限公司
- 公司规模：50-150人
- 公司性质：合资(欧美)
- 公司行业：检测，认证 非盈利机构
职位信息
- 发布日期：2015-06-17
- 工作地点：上海-徐汇区
- 招聘人数：若干
- 职位月薪：面议
- 职位类别：销售代表
职位描述
JOB SUMMARY:
Account representative is responsible for promoting the CSA marks to the Chinese manufacturers. Under the direction of the Sales Supervisor, the Account representative pursues the assigned sales target from the assigned scope and geographic area, which in turn ensure continued growth to achieve revenue objectives for CSA Certification and Testing services in China. Account representative will serves as the primary customer contact in the development of new accounts or the development of new opportunities with established accounts.
RESPONSIBILITY:
1.Independently accesses new customers including manufacturers and agents to promote the CSA Certification and Testing services, with the assigned territory, using various telemarketing (by telephone, mail or fax) and direct solicitation methods in order to meet the sales target.
2. Maintains the good relationship with existing customers and keeps customers’ loyalty to CSA services by determining customer needs and expectations. Seeks value-added opportunities to increase interest and promote the use of new CSA services. Contacts former CSA customers who are lost to other agencies to attempt to regain work.
3. Responds promptly to all inquiries and visits with customers as necessary to present information regarding CSA services. Prepares written proposals of cost for services for clients by cooperating with the technical staff and using applicable questionnaires and worksheets. Sends proposals to clients and conducts follow-up calls to provide further information, and answer questions. Documents activities for reporting and further follow-up. When appropriate, works with the respective operations staff in preparing documents to set up an application.
4. Assists marketing staff to promote CSA services at assigned trade shows, exhibits, conferences and client presentations. Identifies and communicates business opportunities and competitive trends. Executes assigned market strategies for gaining the business opportunities in these marketing events, such as obtains contacts information from the customers and provides initiative contacts to the potential customers after the marketing events.
5. Maintains accurate and complete customer files for the assigned customers and territory, including the input of new/existing client information into the sales database. Provides all required reports to the Sales Manager on a weekly, and monthly basis. Additional reporting may be requested as needed. Provides periodic written reports on calls, customer contacts, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentations as required.
6. Provides ongoing feedback and recommendations to the Sales Manager for the updating market trend and the improvements on the sales activities in the sales meetings. Assists the Sales Manager to conduct sales strategic analysis and planning if required.
EDUCATION & EXPERIENCE:
Education:
1. Bachelor’s degree in Business or related fields is preferred.
2. CET 6 or equivalent, good in English and Chinese both in speaking and writing.
3. Computer proficiency in Word, Excel, PowerPoint and database applications.
Experience:
1. Minimum 3 years sales or marketing experience in Lighting area is preferred.
2. Prior experience with sales tracking system.
SKILL:
1. Ability to work independently for sales generation and/or customer account management (telemarketing, marketing, sales); initiative and ability to develop new customer contacts.
2. Excellent verbal and written communication and customer services skills.
3. Responsive and pleasant when dealing with external and internal customers and co-workers. Good team player to work cooperatively with others in tradeshows, exhibits, conferences and presentations.
4. Well-organized and detail oriented.
5. Flexible in schedule and time management.
6. Good customer complaint resolution skills; working with the manager and other operations/technical staff to identify problems, investigate concerns and suggest solutions.
WORKING CONDITION:
Environmental Working Condition:
1. Normal office and out-of-office environment.
TRAVEL:
1. Frequent travel within China and within the assigned territory up to 50% of working days for customer visiting.
2. Occasionally travel abroad for tradeshows, exhibits and conferences.
3. May be required to drive to visit customers.
Account representative is responsible for promoting the CSA marks to the Chinese manufacturers. Under the direction of the Sales Supervisor, the Account representative pursues the assigned sales target from the assigned scope and geographic area, which in turn ensure continued growth to achieve revenue objectives for CSA Certification and Testing services in China. Account representative will serves as the primary customer contact in the development of new accounts or the development of new opportunities with established accounts.
RESPONSIBILITY:
1.Independently accesses new customers including manufacturers and agents to promote the CSA Certification and Testing services, with the assigned territory, using various telemarketing (by telephone, mail or fax) and direct solicitation methods in order to meet the sales target.
2. Maintains the good relationship with existing customers and keeps customers’ loyalty to CSA services by determining customer needs and expectations. Seeks value-added opportunities to increase interest and promote the use of new CSA services. Contacts former CSA customers who are lost to other agencies to attempt to regain work.
3. Responds promptly to all inquiries and visits with customers as necessary to present information regarding CSA services. Prepares written proposals of cost for services for clients by cooperating with the technical staff and using applicable questionnaires and worksheets. Sends proposals to clients and conducts follow-up calls to provide further information, and answer questions. Documents activities for reporting and further follow-up. When appropriate, works with the respective operations staff in preparing documents to set up an application.
4. Assists marketing staff to promote CSA services at assigned trade shows, exhibits, conferences and client presentations. Identifies and communicates business opportunities and competitive trends. Executes assigned market strategies for gaining the business opportunities in these marketing events, such as obtains contacts information from the customers and provides initiative contacts to the potential customers after the marketing events.
5. Maintains accurate and complete customer files for the assigned customers and territory, including the input of new/existing client information into the sales database. Provides all required reports to the Sales Manager on a weekly, and monthly basis. Additional reporting may be requested as needed. Provides periodic written reports on calls, customer contacts, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentations as required.
6. Provides ongoing feedback and recommendations to the Sales Manager for the updating market trend and the improvements on the sales activities in the sales meetings. Assists the Sales Manager to conduct sales strategic analysis and planning if required.
EDUCATION & EXPERIENCE:
Education:
1. Bachelor’s degree in Business or related fields is preferred.
2. CET 6 or equivalent, good in English and Chinese both in speaking and writing.
3. Computer proficiency in Word, Excel, PowerPoint and database applications.
Experience:
1. Minimum 3 years sales or marketing experience in Lighting area is preferred.
2. Prior experience with sales tracking system.
SKILL:
1. Ability to work independently for sales generation and/or customer account management (telemarketing, marketing, sales); initiative and ability to develop new customer contacts.
2. Excellent verbal and written communication and customer services skills.
3. Responsive and pleasant when dealing with external and internal customers and co-workers. Good team player to work cooperatively with others in tradeshows, exhibits, conferences and presentations.
4. Well-organized and detail oriented.
5. Flexible in schedule and time management.
6. Good customer complaint resolution skills; working with the manager and other operations/technical staff to identify problems, investigate concerns and suggest solutions.
WORKING CONDITION:
Environmental Working Condition:
1. Normal office and out-of-office environment.
TRAVEL:
1. Frequent travel within China and within the assigned territory up to 50% of working days for customer visiting.
2. Occasionally travel abroad for tradeshows, exhibits and conferences.
3. May be required to drive to visit customers.
公司介绍
CSA Group成立于1919年，是一家全球领先的专业测试和认证服务机构。集团总部位于加拿大多伦多，在全球20多个国家建立了分支机构及国际水准的实验室，形成了全球性的服务网络。自成立以来, CSA已为遍布全球数千厂商提供了认证服务, 每年有数以亿计的带有CSA标志的产品在北美市场广泛销售和使用。
CSA Group的测试认证业务涵盖IT产品﹑音视频设备﹑照明电器、家用电器﹑机电产品﹑电动工具﹑新能源产品﹑燃气具产品﹑卫浴设备和安全防护产品以及光伏产品等。
1997年, 植根于北美的CSA Group与中国检验认证(集团)有限公司(CCIC)合作, 先后在广州和上海成立了CSA加华美认证有限公司和CSA加华美认证有限公司上海分公司。
目前这两支团队已拥有近百位本土专业技术人才, 致力于为广大中国客户提供优质的本地化安全认证服务。
CSA Group将为您提供：
众多的海内外培训机会
优厚的福利待遇
充分的个人发展空间
富有挑战性的工作
若要了解更多信息，请登陆公司网站：www.csagroup.org
联系方式：
上海市徐汇区宜山路889号上海齐来工业城4号楼1楼 (200233)
CSA 加华美认证有限公司上海分公司
Email: nina.chen@csagroup.org
CSA Group的测试认证业务涵盖IT产品﹑音视频设备﹑照明电器、家用电器﹑机电产品﹑电动工具﹑新能源产品﹑燃气具产品﹑卫浴设备和安全防护产品以及光伏产品等。
1997年, 植根于北美的CSA Group与中国检验认证(集团)有限公司(CCIC)合作, 先后在广州和上海成立了CSA加华美认证有限公司和CSA加华美认证有限公司上海分公司。
目前这两支团队已拥有近百位本土专业技术人才, 致力于为广大中国客户提供优质的本地化安全认证服务。
CSA Group将为您提供：
众多的海内外培训机会
优厚的福利待遇
充分的个人发展空间
富有挑战性的工作
若要了解更多信息，请登陆公司网站：www.csagroup.org
联系方式：
上海市徐汇区宜山路889号上海齐来工业城4号楼1楼 (200233)
CSA 加华美认证有限公司上海分公司
Email: nina.chen@csagroup.org
联系方式
- 公司网站：http://www.csagroup.org
- Email：nina.chen@csagroup.org