Customer Service officer (外贸跟单)
广州尚宸企业管理顾问有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2015-06-11
- 工作地点:广州
- 招聘人数:若干
- 工作经验:3-4年
- 学历要求:大专
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:贸易/外贸专员/助理 服装/纺织/皮革跟单
职位描述
岗位职责:
- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
- To follow up with related function depts. to ensure orders are received and processed as required by customers;
- To follow up and clear backlog orders/shipments to improve delivery performance;
- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
- To handle customer complaints according to company procedures and service standard;
- To assist and back up other team members and provide clerical supports to Sr. Account Service Officer.
岗位要求:
- College degree or above;
- 1-3 years' experience in related industry, or could prefer the excellent graduates majored in English and related;
- CET 4 or above, proficient in English communication & computer operation (Windows, MS Office, etc);
- Customer and result oriented, can work under pressure;
- Quick and careful learner, can work efficiently and effectively.
- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
- To follow up with related function depts. to ensure orders are received and processed as required by customers;
- To follow up and clear backlog orders/shipments to improve delivery performance;
- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
- To handle customer complaints according to company procedures and service standard;
- To assist and back up other team members and provide clerical supports to Sr. Account Service Officer.
岗位要求:
- College degree or above;
- 1-3 years' experience in related industry, or could prefer the excellent graduates majored in English and related;
- CET 4 or above, proficient in English communication & computer operation (Windows, MS Office, etc);
- Customer and result oriented, can work under pressure;
- Quick and careful learner, can work efficiently and effectively.
公司介绍
SOMSEM, to express our value by providing value - added service!
SOMSEM focuses on delivering professional management consulting service. We strive for raising productivity through improved quality, efficiency and cost-reduction across total workforce, enabling clients to concentrate on their core business activities.
SOMSEM business consists of permanent recruitment, executive search & Recruitment Process Outsourcing. Our business has been utilized in China's major cities, focusing on Information Technology industries.
We insist on changing our role from “value provider” to “value implementer”
SOMSEM has earned appreciation from clients while we deliver high quality service to them. We treasure such recognition and mutual trust. It makes us believe that we could express SOMSEM’s value by providing high value-added service!
尚宸,通过提供价值服务来体现尚宸顾问的价值!
尚宸企管专注于提供专业的企业管理咨询服务,致力于帮助客户提高质量、效率以及降低运营成本从而提高客户的生产力,使得客户能专注于核心业务。
尚宸业务模块涵盖在IT技术领域的招聘、猎头、招聘流程外包,我们的业务已经拓展到中国的主要城市。
我们在提供企业管理咨询服务过程中的角色定位强调由“价值的提供者”转变成“价值的实现者”!
尚宸企管在为客户提供高质量的服务的同时。也获得了客户的一致赞誉!我们也将珍惜这份荣誉与互相信任,这也促使我们坚信为客户提供价值服务才能体现尚宸顾问的价值。
SOMSEM focuses on delivering professional management consulting service. We strive for raising productivity through improved quality, efficiency and cost-reduction across total workforce, enabling clients to concentrate on their core business activities.
SOMSEM business consists of permanent recruitment, executive search & Recruitment Process Outsourcing. Our business has been utilized in China's major cities, focusing on Information Technology industries.
We insist on changing our role from “value provider” to “value implementer”
SOMSEM has earned appreciation from clients while we deliver high quality service to them. We treasure such recognition and mutual trust. It makes us believe that we could express SOMSEM’s value by providing high value-added service!
尚宸,通过提供价值服务来体现尚宸顾问的价值!
尚宸企管专注于提供专业的企业管理咨询服务,致力于帮助客户提高质量、效率以及降低运营成本从而提高客户的生产力,使得客户能专注于核心业务。
尚宸业务模块涵盖在IT技术领域的招聘、猎头、招聘流程外包,我们的业务已经拓展到中国的主要城市。
我们在提供企业管理咨询服务过程中的角色定位强调由“价值的提供者”转变成“价值的实现者”!
尚宸企管在为客户提供高质量的服务的同时。也获得了客户的一致赞誉!我们也将珍惜这份荣誉与互相信任,这也促使我们坚信为客户提供价值服务才能体现尚宸顾问的价值。
联系方式
- 公司地址:广州市