东莞招聘

Job Description:
The Center Manager is responsible for the full operation of the center including course sales, the delivery of academic services, student service (front desk and customer relations) and finance.  This includes all pre-sale and post-sale activity in the center.

Key Responsibilities:
The specific responsibilities of the Center Manager include but not limited to:
1. Manage all day to day activity in the center; ensure efficient operation of the center
2.    For new Centers, work with the Real Estate team on all pre-opening processes including design, dealing with the building owners and management company, fit-out, local licensing issues, fire    inspection, equipment requisitioning and with the marketing team on launch even preparation.
3.    Lead the Center management team and hold weekly meetings to coordinate the team
4.  Interface with national Sales (on EA resources and projections), Telemarketing (on appt volume), with Student Services (on booking and operating processes), Academic (on materials and teaching production) and Finance teams (on monthly reporting and payroll); Interface with regional Real Estate (on larger maintenance issues), Marketing and Student Life teams and regional IT Coordinator 
5.  Ensure efficient and high quality production of academic programs
6.  Manage all class booking and customer service processes, and ensure rapid follow up to customer service problems
7.  Oversee operation of the sales team (Salesforce, selling techniques, etc.) and lead the team to hit sales targets, allocate appointments on a daily basis to sales teams, ensure quality and consistency of appointment confirmation process, customer reception, sales meeting presentation (and materials), follow up and close, update Center sales board on a daily basis.
8.  Oversee all equipment installation and maintenance
9.  Coordinate with Marketing on Center-focused marketing activity
10.  Manage school budget, cash management and keep strict control of expenses
11.  Monitor adherence to EF operating policies and administer disciplinary system
12.  Oversee payroll and bonus calculation and allocation as appropriate
13.  Manage the cleaning staff and ensure regular cleaning of the Center
14.  Act as a leader and role model for the Center
15.  Participate in regional management meetings, discussions and contribution to strategic direction of the region. Constantly come up with ways in which the Center systems can be improved, develop and implement proposals

Candidate Background:    
8+ years work experience and at least 3 years on senior management position in fast-paced growth environment. Had independently handled overall management and experienced work with people from different culture.

Essential Skills/Experience:
1. Strong interpersonal skills and proven track record in team leadership and staff management.
2. Sales and marketing background, previous experience in meeting sales targets a plus.
3. Organizational abilities, detail-oriented and able to manage complex multifaceted organization.
4. Can work under pressure, creative, problem-solving and self-motivated.
5.    Fluent English communication skills

关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚教育致力于长足扎根中国市场，曾担任2008年北京奥运会语言培训服务提供商。自1988年以来，英孚已经支持服务六届奥运会，包括2018年平昌冬季奥运会和即将要举办的2020年东京奥运会。英孚还发布了全球英语熟练度报告（www.ef.com/epi）,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF (www.ef.com) has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index (www.ef.com/epi) measuring the English ability of adults in countries across the world.