东莞招聘

Main Responsibilities:
Responsible for order to cash for customer, set up contact window with customer to improve customer service.

Service Level& Customer Relationship
- Regular service review and info change with sales team(KC)
- Key operation loss analysis and drive the counted dept. to take action.
- Customer relationship and satisfaction management (prompt and proactive response on customer requirement, regular review, etc.)

Order Management:
- Daily tracking Order status and coordination to archive the customer case-fill target.
- Communication with CS operation function on order details;
- Communication with SR/customer/KC to solve issue for orders;
- Exception order dispose.

AR & Invoice:
- Weekly invoice tracking to clarify the issue and root cause;
- Monthly AR review with CD finance;
- Daily credit hold release application and coordination; AP inquiry;
- Customer payment offset;

Job Requirements:

- Bachelor degree in business administration, trade, logistics is preferable;
- Good communication and interpersonal skill;

- Responsible, careful, able to work under pressure;

- Microsoft office skill (Excel & PPT) is needed; SAP skill is preferable;
- Both speaking & written English.

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Unilever's mission is to add vitality to life and help people feel good, look good and get more out of life. Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. We are the largest frozen foods, ice cream, tea-based drinks, margarine and seasoning product manufacturer, and is one of the largest cleaning, skin cleansing and hair care product manufacturers. In China, Unilever has built brands which are known and liked by many Chinese consumers, such as Lux, Dove, Hazeline, Pond’s, Omo, Comfort, Zhonghua, Lipton, Knorr, Wall’s. We are committed to be a responsible corporate citizen by contributing to the local communities and economic development. We actively develop people and build local leadership. Welcome to join us!