IT Manager
捷普科技(上海)有限公司 Jabil Circuit (Shanghai) Ltd.
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2014-08-19
- 工作地点:深圳
- 招聘人数:1
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:信息技术经理/主管
职位描述
Job Title IT Manager
General Description As a site IT manager you will manage the information services function for one or more locations. Responsible to deliver IT services through effective resource management and the bridging of communications and understanding between IT, operations/business units and external customers. Will have ownership for the delivery of IT services that exist to support complex business operations by demonstrating effective leadership for those involved in the development, design, optimization and delivery of information service solutions.
Associated Job Duties ● To drive the provision of a high quality IT service across all operational and support areas.
● Accountability for the overall provision of an end to end IT service across agreed services.
● Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
● To build and maintain strong relationships directly with operations , the business units and external customers.
● The communication and management of business unit and operational IT service issues.
● Collaborate with internal IT teams to effectively deliver services to end users.
● To identify, track and manage key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance.
● Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
● Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
● Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies.
● Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
● Accountability for the provision of a reliable and stable service which meets the customer’s needs and is sustainable.
● To build a clear understanding of the service requirements of the business.
● To engage with project delivery teams to ensure that site requirements are embedded in project plans to support agreed service levels and expected capability.
● To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
● Drive awareness of change management activity for high category services ensuring that the business impact of change activity is understood and risks to business processing highlighted.
● Selects, develops, and evaluates personnel to ensure the efficient operation of the IT function.
● Coordination of work schedules, priorities, and performance management of IT personnel.
● Responsibility for financial forecasting and cost management of site IT function.
● Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
● Ability to work effectively under pressure with constantly changing priorities and deadlines.
● Understand and embrace the global IT strategic direction.
● Enforce and follow all procedures and policies within IT and the company.
● Participate in internal audit programs and drive non comformance issues to conclusion.
● Project Management as required.
Reporting Authority Reports to Sr IT Manager or IT Director
Education & Experience Requirements ● Bachelor's Degree preferred.
● Plus a minimum of 5 years work-related experience required in IT or related discipline.
● Minimum of 2 years management experience required.
● Lean Six Sigma qualification preferred.
● Or an equivalent combination of education, training or experience
General Description As a site IT manager you will manage the information services function for one or more locations. Responsible to deliver IT services through effective resource management and the bridging of communications and understanding between IT, operations/business units and external customers. Will have ownership for the delivery of IT services that exist to support complex business operations by demonstrating effective leadership for those involved in the development, design, optimization and delivery of information service solutions.
Associated Job Duties ● To drive the provision of a high quality IT service across all operational and support areas.
● Accountability for the overall provision of an end to end IT service across agreed services.
● Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
● To build and maintain strong relationships directly with operations , the business units and external customers.
● The communication and management of business unit and operational IT service issues.
● Collaborate with internal IT teams to effectively deliver services to end users.
● To identify, track and manage key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance.
● Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
● Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
● Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies.
● Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment.
● Accountability for the provision of a reliable and stable service which meets the customer’s needs and is sustainable.
● To build a clear understanding of the service requirements of the business.
● To engage with project delivery teams to ensure that site requirements are embedded in project plans to support agreed service levels and expected capability.
● To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
● Drive awareness of change management activity for high category services ensuring that the business impact of change activity is understood and risks to business processing highlighted.
● Selects, develops, and evaluates personnel to ensure the efficient operation of the IT function.
● Coordination of work schedules, priorities, and performance management of IT personnel.
● Responsibility for financial forecasting and cost management of site IT function.
● Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
● Ability to work effectively under pressure with constantly changing priorities and deadlines.
● Understand and embrace the global IT strategic direction.
● Enforce and follow all procedures and policies within IT and the company.
● Participate in internal audit programs and drive non comformance issues to conclusion.
● Project Management as required.
Reporting Authority Reports to Sr IT Manager or IT Director
Education & Experience Requirements ● Bachelor's Degree preferred.
● Plus a minimum of 5 years work-related experience required in IT or related discipline.
● Minimum of 2 years management experience required.
● Lean Six Sigma qualification preferred.
● Or an equivalent combination of education, training or experience
公司介绍
捷普科技(上海)有限公司是世界著名的以提供电子制造服务的捷普公司在上海漕河泾开发区新成立的一家独资子公司。公司总部位于美国,全球共有40家facilities,拥有员工41,000名。多年来捷普公司本着不断改革创新的科研精神,致力于电子产品的设计开发,并凭借其先进的生产技术背景及生产管理理念,为全世界多家著名的电子公司提供电子电路板部件及系统的加工及开发服务。
With the development of the company and another new division's commencement,we are looking for high caliber persons to fill in the posts below for our China operation-Shanghai:
If you are a Fresh undergraduate student who are proficient with English and live not far away from the company will be also considered to be a member of Jabil. You are welcome to grow together with Jabil.
欲更详细了解公司情况,请登录本公司网站。
如果您有意应聘所述岗位,并愿意与上海新公司共同发展,请将中英文简历及相关证书复印件选择所述方式寄至公司,并请注明相关应聘职位。
来信请寄至本公司。未经录用者,简历恕不退回。谢谢!
With the development of the company and another new division's commencement,we are looking for high caliber persons to fill in the posts below for our China operation-Shanghai:
If you are a Fresh undergraduate student who are proficient with English and live not far away from the company will be also considered to be a member of Jabil. You are welcome to grow together with Jabil.
欲更详细了解公司情况,请登录本公司网站。
如果您有意应聘所述岗位,并愿意与上海新公司共同发展,请将中英文简历及相关证书复印件选择所述方式寄至公司,并请注明相关应聘职位。
来信请寄至本公司。未经录用者,简历恕不退回。谢谢!
联系方式
- 公司网站:http://www.jabil.com
- 公司地址:上海市田林路600号
- 邮政编码:200233
- 联系人:人事部