东莞招聘

The QA Technician is accountable to:
· Secure compliance of every product to H&M Quality Standards and Requirements.
· Inform internal /external stakeholders and implement new or updated H&M quality standards
· Risk analysis of product, supplier & the supply chain to identify potential risks.
· Investigate /analyze every physical test failures, find the root cause and concrete solution.

Main Responsibilities

Secure Routines and Methods
· Set Care Instructions.
· Perform risk assessment on the product at Pre-order and post order placement.
· Perform internal lab tests using H&M methods and tools. Aim for the tests to meet H&M requirements.
· Initiate and follow up external lab physical tests.
· Follow up on test failures with suppliers, ask for clear explanation of the failure, root cause analysis and demand for action plan.
· Check all children and baby samples acc. to our children & baby safety requirements.
· Use Oder Follow up System for all registration and follow up of tests.
· Keep the lab equipment in good condition.
· Familiar China quality standard, test method, result analysis, be able guidance supplier to improve bulk

Support Internal teams
· Support Merchandiser team to solve quality problems which might occur during order follow up.
· Inform all office in case there are changes in H&M Quality Standards & Requirements.
· Cooperate closely within the team with chemist and the colour technician.
· Keep a close cooperation with Swedish Quality Department and update them on local projects/possible new ways to solve/avoid previous problems.
· Inform Swedish Quality Department when new staff members are joining.
· Keep close contact with other production office quality assurance department in order to share experience and learn from each other.

Support & Cooperation with Suppliers
· Evaluate the suppliers and give material/feedback to Product Quality Manager / Product Manager / seniors / merchandiser and the suppliers.
· Inform suppliers on how to comply with H&M Quality Standards & Requirements in the best way.
· Follow up on approved supplier labs and conduct supplier audit audits.

Requirements
· Graduate from textile or technical high school, preferably engineering department of university.
· Preferably experience in 3rd party testing laboratory, dye house, print house, Dyestuff Company or similar position in supplier or representative office.
· Knowledge in textile fiber, different fabric types, different dyeing and printing techniques or processing techniques of other product groups.
· Ability to analyze and identify root cause of test failure, provide alternative solution to solve quality problem.
· Excellent written and spoken English

Today H&M has more than 80,000 employees all working with the same philosophy: to offer fashion and quality at the best price, where sustainability is a crucial part of our business and partnerships. We have expanded substantially in recent years and we now have more than 2,300 stores spread over 38 markets. Our globalization and the big opportunities that are developing within the company have made H&M an attractive company to work for, giving you great opportunities for growth and development.