IT Service Management
上汽通用汽车金融有限责任公司
- 公司规模:500-1000人
- 公司性质:合资(欧美)
- 公司行业:金融/投资/证券
职位信息
- 发布日期:2014-08-17
- 工作地点:上海
- 招聘人数:若干
- 工作经验:3-4年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:其他
职位描述
Job Summary
Responsible for the management of CMDB, change and problem.
Major/Key responsibilities
? Manage CMDB (Configuration Management Database) to make sure all information (e.g. maintenance window, device type, Prod/Pre-Prod, approve group) is up to date
? Review all changes to make sure no conflict with business operation and other changes
? Follow the change management process to make sure all changes get proper approval
? Run regular CAB (change advice board) to get all the changes approved by domain owners
? Follow the incident management process to make sure RCA exists for all critical incidents and PAIs are implemented successfully.
Educational and Qualification Requirements
? University degree in Computer Science or MIS.
? 4+ years working experience in IT department and 2 year+ in IT service management.
? Strong knowledge of the ITSS implemented processes (Change management, problem management, knowledge management, incident management)
? Strong IT backgroud on both infrastructure and application
? Strong communication skill when leading and influencing a matrix team
? Good language skills in both written and oral English and Chinese.
Responsible for the management of CMDB, change and problem.
Major/Key responsibilities
? Manage CMDB (Configuration Management Database) to make sure all information (e.g. maintenance window, device type, Prod/Pre-Prod, approve group) is up to date
? Review all changes to make sure no conflict with business operation and other changes
? Follow the change management process to make sure all changes get proper approval
? Run regular CAB (change advice board) to get all the changes approved by domain owners
? Follow the incident management process to make sure RCA exists for all critical incidents and PAIs are implemented successfully.
Educational and Qualification Requirements
? University degree in Computer Science or MIS.
? 4+ years working experience in IT department and 2 year+ in IT service management.
? Strong knowledge of the ITSS implemented processes (Change management, problem management, knowledge management, incident management)
? Strong IT backgroud on both infrastructure and application
? Strong communication skill when leading and influencing a matrix team
? Good language skills in both written and oral English and Chinese.
公司介绍
经中国银监会批准,成立于2004年8月的专业汽车金融公司,注册资本为人民币65亿元。
截至2019年9月,上汽通用汽车金融信贷资产约1256亿元,公司在册员工约970人,已为超过590万名客户提供了汽车消费信贷服务,与全国351座城市7515家汽车经销商建立了良好的零售信贷业务合作关系。
截至2019年9月,上汽通用汽车金融信贷资产约1256亿元,公司在册员工约970人,已为超过590万名客户提供了汽车消费信贷服务,与全国351座城市7515家汽车经销商建立了良好的零售信贷业务合作关系。
联系方式
- Email:Sally.Shen@saicgmac.com
- 公司地址:当地