东莞 [切换城市] 东莞招聘

IT Service Management

上汽通用汽车金融有限责任公司

  • 公司规模:500-1000人
  • 公司性质:合资(欧美)
  • 公司行业:金融/投资/证券

职位信息

  • 发布日期:2014-08-17
  • 工作地点:上海
  • 招聘人数:若干
  • 工作经验:3-4年
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:其他  

职位描述

Job Summary
Responsible for the management of CMDB, change and problem.

Major/Key responsibilities
? Manage CMDB (Configuration Management Database) to make sure all information (e.g. maintenance window, device type, Prod/Pre-Prod, approve group) is up to date
? Review all changes to make sure no conflict with business operation and other changes
? Follow the change management process to make sure all changes get proper approval
? Run regular CAB (change advice board) to get all the changes approved by domain owners
? Follow the incident management process to make sure RCA exists for all critical incidents and PAIs are implemented successfully.

Educational and Qualification Requirements
? University degree in Computer Science or MIS.
? 4+ years working experience in IT department and 2 year+ in IT service management.
? Strong knowledge of the ITSS implemented processes (Change management, problem management, knowledge management, incident management)
? Strong IT backgroud on both infrastructure and application
? Strong communication skill when leading and influencing a matrix team
? Good language skills in both written and oral English and Chinese.

公司介绍

经中国银监会批准,成立于2004年8月的专业汽车金融公司,注册资本为人民币65亿元。

截至2019年9月,上汽通用汽车金融信贷资产约1256亿元,公司在册员工约970人,已为超过590万名客户提供了汽车消费信贷服务,与全国351座城市7515家汽车经销商建立了良好的零售信贷业务合作关系。

联系方式

  • Email:Sally.Shen@saicgmac.com
  • 公司地址:当地