东莞招聘

职位描述：

1. Initiating Contracts

Prepare proposal and scope of work per request by Sales Staff/ Business Manager/ Customer/ Distributors

Enter prospects for frontlog tracking

Prepare contract document with appropriate terms and conditions

Escalate any risk of not meeting contractual requirement

Prepare any scope change documentation

2. Execute Contracts

Create contract order in MFG/Pro and set up any required scheduling

Prepare welcome kit to Customers/ Distributors

Communicate with Customer or Distributor on delivery schedule or shipment arrangement

Archive contracts and retain good records of all related documentation

3. Fulfill Contacts

Manage the schedule and organize delivery of services to meet contractual commitments

Expedite services and procure parts through Logistics or from 3rd party Suppliers

Inform and ensure adequate resources are booked in advance

Provide operational support for internal personnel as required

Prepare invoices or credit notes.

4. Maintain Contracts

Monitor contract performance by regular review

Compile audit documents or other documentation for service delivery personnel.

Notify Distributors of their upcoming and overdue commitments.

Interact with internal/external customers to resolve customer commercial issues/concerns

Manage the escalation of appeals process by prioritizing customer requirements.

5. Renew Contracts

Utilize databases to support service revenue growth.

Provide advance notification to Customer/ Distributor/ Sales Staff when agreements will expire

Follow up contract termination per procedures and processes

6. Reporting

Analyze data to identify opportunities to increase market share or support sales growth

Prepare appropriate reporting to both internal and external customer

Other Responsibilities

1. Ensure thorough familiarity with ALL CSM Service Offerings.

2. Ensure compliance to Ethics, Standards of Business Conduct, other RA policies and the relevant government regulations in the geography.

3. Any other relevant duties as assigned by immediate Manager

职位要求：

1. Bachelor’s degree in Engineering.
2. Minimum of 3 years of experience in business administration, analytics, andor contract services or equivalent. 3. Strong interpersonal and communication skills with experience in customer account management or project management preferred.
4. Strong computer skills in Microsoft Office applications
5. Preferred background or prior experience using and interacting with computer-based enterprise-level business systems such as SAP or equivalent.
6. Understanding of automation sales and channels to market preferred.

此职位为500强美资招聘，前期1年为派遣，有留用机会

工作地点：北京东城区建国门内大街

Randstad is the world’s second largest HR services organisation and widely recognised as a global Fortune500 company. Commencing operations in Amsterdam in the 1960s, our international branch network of 4700 offices now extends across 40+ countries worldwide and we employee a team of more than 27,000 professional consultants.

Randstad China first opened offices in 2005 and we have an established branch network across China, servicing more than 100 primary and secondary cities. With a focus on rapid expansion over the next three years, we now look to accelerate our business by investing in the growth and development of our team in Shanghai.