东莞 [切换城市] 东莞招聘东莞客服及技术支持招聘东莞客服专员/助理(非技术)招聘

苏州某外资企业招聘客服专员(职位编号:JP-20140804-3860)

上海任仕达人才服务有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2014-08-06
  • 工作地点:苏州
  • 招聘人数:1
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

此职位为短期6个月


职位要求:
1) Familiar with basic SAP SD daily work.
2) Has customer service working experience before.
职责描述:
1. Hygiene /Spare parts /Project orders handling:
1) Sales order Data entry.
2) Sales order confirmation to customers.
3) Co-ordinate and put up alarm if any exceptional MRP running problem.
4) Arrange hard reservation.
5) Create delivery note, co-ordinate for shipping arrangements and inform customers.
6) Fill in application of credit block.
7) Inform Finance to issue invoices with some value deviation highlighted.
8) Post VAT invoices and other payment documents to customers.
9) Follow & co-ordinate for the payment problems from customer if any.
2. Customer Complain handling.
1) Hear voices from customers and co-ordinate internally our improvement actions.
2) Co-ordinate for the onsite missing/tracking issues etc.

公司介绍

www.randstad.cn

联系方式

  • 公司地址:梅园路77号
  • 邮政编码:200070