Client Relationship Representative(职位编号：ISC-0508711)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-11-09
- 工作地点：北京
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：客服专员/助理(非技术) 售前/售后技术支持工程师
职位描述
Job description
Job Description
Manage fulfillment relationships with key clients and develop a thorough understanding of Client's business and key procurement processes and strategies
Develop and maintain an excellent understanding of IBM and ISC's key plays, products and services
Work closely with the sales teams to support the sale and act as the CF SME throughout the sales process interlocking with client, client team and CF
Act as the Client's advocate within IBM for all Fulfillment related issues
Identify and build relationships with key client contacts in all relevant areas of the client's business - i.e procurement, vendor management, accounts payable
Develop and maintain a strong awareness of industry trends and competitors
Share knowledge with clients and IBM team members to improve understanding of client's processes and requirements and increase customer satisfaction
Required Skills
Highly self motivated, pro-active, driven and professional
Problem Solving Mentality
Excellent Interpersonal skills (Sales/Customer Facing role experience)
High levels of organization and prioritization skills
Able to work under pressure
Superior attention to detail
Contracting Knowledge
Experience in Sales Operations or Supply Chain
Required
Bachelor's Degree
At least 3 years experience in Manage fulfillment relationships with key clients
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Description
Manage fulfillment relationships with key clients and develop a thorough understanding of Client's business and key procurement processes and strategies
Develop and maintain an excellent understanding of IBM and ISC's key plays, products and services
Work closely with the sales teams to support the sale and act as the CF SME throughout the sales process interlocking with client, client team and CF
Act as the Client's advocate within IBM for all Fulfillment related issues
Identify and build relationships with key client contacts in all relevant areas of the client's business - i.e procurement, vendor management, accounts payable
Develop and maintain a strong awareness of industry trends and competitors
Share knowledge with clients and IBM team members to improve understanding of client's processes and requirements and increase customer satisfaction
Required Skills
Highly self motivated, pro-active, driven and professional
Problem Solving Mentality
Excellent Interpersonal skills (Sales/Customer Facing role experience)
High levels of organization and prioritization skills
Able to work under pressure
Superior attention to detail
Contracting Knowledge
Experience in Sales Operations or Supply Chain
Required
Bachelor's Degree
At least 3 years experience in Manage fulfillment relationships with key clients
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。