客户经理 Account Manager （江苏）
米其林（中国）投资有限公司
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2014-07-25
- 工作地点：泰州
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：销售代表 客户经理/主管
职位描述
MISSION
An Account Manager manages a group of accounts in a
geographic territory and is responsible for understanding the tire and
service market in his/her territory, the delivery of the expected
business results for his/her accounts, the development of the Michelin /
account relationships and management of TC business objectives and the
transverse coordination with Consultant team.
客户经理负责管理其所在的地理区域内的客户,使其了解轮胎以及服务.使客户达成预期目标,发展米其林与客户的关系，管理TC业务目标并且横向的与零售顾问团队合作。
MAIN ACTIVITIES
1.Ensures that TC business and financial objectives are achieved through
the use of the Local Account Management methods and tools /
通过使用本地客户经理管理方法和工具确保TC业务和财务目标达成
a) Understands and achieves the business and financial objectives for his/her territory /
在其区域内了解并达成业务和财务的目标
b) Conducts an assessment of the local market (channels of distribution,
competitors in the marketplace, the tire potential for the market, etc.)/
评估本地市场（渠道，本地市场竞品和市场内轮胎潜力等）
c) Conducts an assessment of the
customers in the marketplace and determines who are the winners, who are
accessible and who are compatible with Michelin /
评估本地客户并确定本地市场中的强者，评估客户是否具有能力和米其林合作。
d) Uses a sell-out identity card for each customer and develops a commercial action plan to achieve business objectives /
利用区域售出分析卡给每一个客户制定商务行动方案以便达成业绩指标
e) Applies the local call method with the necessary facts and figures in order to obtain commitments from the customers /
利用本地拜访方法，运用事实和数据得到客户的承诺
f) Regularly assesses the business results (sell-in and sell-out) versus
the objectives and develops corrective action plans to reach business
objectives /
定期评估业绩结果（售出，售入）根据目标和结果差距制定改进行动计划以便达成目标
g) Communicates to the customer and from the customer to the appropriate
Michelin contact in order to develop the business and resolve business
issues /
有效的跟客户沟通并及时跟相关米其林的同事沟通以便更好解决业务问题
2. Develops the Michelin customer relationship through the Level of Advocacy (LOA) tools /
通过LOA跟米其林客户发展更加良好的关系
3. Daily tracks activity in Bibforce and develops corrective actions, as needed /
在Bibforce中记录日常拜访并根据需要创建改进行动计划
4. Annually develops and signs the commercial contract with the customers in his/her territory /
在其所负责区域跟客户签订年度商务合同
QUALIFICATION:
? Can accept base to anywhere in China
可以接受派驻到任何地点
? University degree or equivalent
本科以上学历
? At least 1 years working experience.
至少1年以上的工作经验
? Fluent oral and written English language capabilities
流利英语读写能力
An Account Manager manages a group of accounts in a
geographic territory and is responsible for understanding the tire and
service market in his/her territory, the delivery of the expected
business results for his/her accounts, the development of the Michelin /
account relationships and management of TC business objectives and the
transverse coordination with Consultant team.
客户经理负责管理其所在的地理区域内的客户,使其了解轮胎以及服务.使客户达成预期目标,发展米其林与客户的关系，管理TC业务目标并且横向的与零售顾问团队合作。
MAIN ACTIVITIES
1.Ensures that TC business and financial objectives are achieved through
the use of the Local Account Management methods and tools /
通过使用本地客户经理管理方法和工具确保TC业务和财务目标达成
a) Understands and achieves the business and financial objectives for his/her territory /
在其区域内了解并达成业务和财务的目标
b) Conducts an assessment of the local market (channels of distribution,
competitors in the marketplace, the tire potential for the market, etc.)/
评估本地市场（渠道，本地市场竞品和市场内轮胎潜力等）
c) Conducts an assessment of the
customers in the marketplace and determines who are the winners, who are
accessible and who are compatible with Michelin /
评估本地客户并确定本地市场中的强者，评估客户是否具有能力和米其林合作。
d) Uses a sell-out identity card for each customer and develops a commercial action plan to achieve business objectives /
利用区域售出分析卡给每一个客户制定商务行动方案以便达成业绩指标
e) Applies the local call method with the necessary facts and figures in order to obtain commitments from the customers /
利用本地拜访方法，运用事实和数据得到客户的承诺
f) Regularly assesses the business results (sell-in and sell-out) versus
the objectives and develops corrective action plans to reach business
objectives /
定期评估业绩结果（售出，售入）根据目标和结果差距制定改进行动计划以便达成目标
g) Communicates to the customer and from the customer to the appropriate
Michelin contact in order to develop the business and resolve business
issues /
有效的跟客户沟通并及时跟相关米其林的同事沟通以便更好解决业务问题
2. Develops the Michelin customer relationship through the Level of Advocacy (LOA) tools /
通过LOA跟米其林客户发展更加良好的关系
3. Daily tracks activity in Bibforce and develops corrective actions, as needed /
在Bibforce中记录日常拜访并根据需要创建改进行动计划
4. Annually develops and signs the commercial contract with the customers in his/her territory /
在其所负责区域跟客户签订年度商务合同
QUALIFICATION:
? Can accept base to anywhere in China
可以接受派驻到任何地点
? University degree or equivalent
本科以上学历
? At least 1 years working experience.
至少1年以上的工作经验
? Fluent oral and written English language capabilities
流利英语读写能力
公司介绍
米其林集团是世界500强企业之一，全球轮胎业科技和创新的领导者。在全球五大洲设有68间生产工厂，所生产的轮胎行销全球170多个国家，全球雇员人数约114, 000人。自1988年进入中国，业务快速增长，米其林已分别在沈阳和上海成立2家独资企业，1家合资企业，一个研发中心和位于上海的总部，以及一个设于香港的代表处。在台湾，米其林集团设有台湾米其林轮胎股份有限公司。米其林中国区现有的员工总数6,300名。