Client Development - On site
上海亚致力物流有限公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2014-05-16
- 工作地点:东莞
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:船务/空运陆运操作 货运代理
职位描述
Detailed Responsibilities:
1. People and team management
? Constantly develop yourself and be open to new challenges, be willing to share your knowledge and experience with all your colleagues. Be a role model for the team members in all aspects.
? Creating a good working environment by setting a good example with professional straight forward behaviors.
? Allocate and continuous adjust the workload within the group according to the situation.
? Ensure effective and professional communication with internal and external parties.
? Act as a communication channel between factory and Hong Kong Operation team
2. Business Retention –Export Shipment
? Ensure the Daily Shipment Schedule (Booking) from OF (Order Fulfillment) is correctly received.
? Prepare and audit the Agility Orders with Packing List, PO Invoice from SAP System on timely manner.
? Ensure the Agility respective Customer Service Executive received the accurate, update booking information on the timely manner.
? Prepare forecast report, check and complete the weekly POD from OF, and check with operation team for delay reason
? Email / phone communication with overseas Control Tower for all daily shipment enquiry (such as DN status), operations issues / new instructions.
? Prepare the Trucking order from including the assignment to no. of trucks to the Agility Trucking team.
? Follow up with the Agility Trucking team with the Driver & Truck information.
? Ensure timely communicate with the Agility Customer Service team for the change of the booking information.
? Receive or pass the messages/ new instructions from Factory to destinations/ relative parties, e.g. COO Holiday’s arrangement, weather update.
? Overtime as when it required according to the business needed.
3. Business performance monitoring
? Follow up with Ops team for any discrepancy cases.
? First escalation to Local Operation team / Key Account Manager if there is any non-compliance/service failure and copy to OSI team if required for next level escalation.
4. Others’
? AD-hoc tasks may be assigned relevant to the account management process
Communications
? Internal – products, sales, business development, business units, oversea network, finance and quality.
? External – Existing customers, potential customers and their vendors
Competency & Qualifications:
- Competency Requirements Desired Level
? Communication Strong communication skills, service etiquette.
? Customer Service customer oriented with excellent service etiquette;
? Team Work Cooperative, and real team player with broad business insight;
? People Management Self disciplined and good time management;
? Problem Solving Strong analytical skills and be solution provider;
? Result Orientation Can use resources to achieve goals and objectives within timeline;
- Qualifications Requirements
? Knowledge & Skills Knowledge of SAP,
Knowledge of the Trucking Service and Customs process experienced
Knowledge of Air Export process
? Education & Training Skillful communication both internally and externally.
Fluent English and Cantonese/mandarin*
? Experience 5-year work experiences in same industry,
background for global forwarder will be preferable;
? Personal Characteristics Self Discipline, Self starter, Accountable and responsible; Positive attitude
under pressure
1. People and team management
? Constantly develop yourself and be open to new challenges, be willing to share your knowledge and experience with all your colleagues. Be a role model for the team members in all aspects.
? Creating a good working environment by setting a good example with professional straight forward behaviors.
? Allocate and continuous adjust the workload within the group according to the situation.
? Ensure effective and professional communication with internal and external parties.
? Act as a communication channel between factory and Hong Kong Operation team
2. Business Retention –Export Shipment
? Ensure the Daily Shipment Schedule (Booking) from OF (Order Fulfillment) is correctly received.
? Prepare and audit the Agility Orders with Packing List, PO Invoice from SAP System on timely manner.
? Ensure the Agility respective Customer Service Executive received the accurate, update booking information on the timely manner.
? Prepare forecast report, check and complete the weekly POD from OF, and check with operation team for delay reason
? Email / phone communication with overseas Control Tower for all daily shipment enquiry (such as DN status), operations issues / new instructions.
? Prepare the Trucking order from including the assignment to no. of trucks to the Agility Trucking team.
? Follow up with the Agility Trucking team with the Driver & Truck information.
? Ensure timely communicate with the Agility Customer Service team for the change of the booking information.
? Receive or pass the messages/ new instructions from Factory to destinations/ relative parties, e.g. COO Holiday’s arrangement, weather update.
? Overtime as when it required according to the business needed.
3. Business performance monitoring
? Follow up with Ops team for any discrepancy cases.
? First escalation to Local Operation team / Key Account Manager if there is any non-compliance/service failure and copy to OSI team if required for next level escalation.
4. Others’
? AD-hoc tasks may be assigned relevant to the account management process
Communications
? Internal – products, sales, business development, business units, oversea network, finance and quality.
? External – Existing customers, potential customers and their vendors
Competency & Qualifications:
- Competency Requirements Desired Level
? Communication Strong communication skills, service etiquette.
? Customer Service customer oriented with excellent service etiquette;
? Team Work Cooperative, and real team player with broad business insight;
? People Management Self disciplined and good time management;
? Problem Solving Strong analytical skills and be solution provider;
? Result Orientation Can use resources to achieve goals and objectives within timeline;
- Qualifications Requirements
? Knowledge & Skills Knowledge of SAP,
Knowledge of the Trucking Service and Customs process experienced
Knowledge of Air Export process
? Education & Training Skillful communication both internally and externally.
Fluent English and Cantonese/mandarin*
? Experience 5-year work experiences in same industry,
background for global forwarder will be preferable;
? Personal Characteristics Self Discipline, Self starter, Accountable and responsible; Positive attitude
under pressure
公司介绍
Agility集团是世界领先的供应链管理公司之一。
作为Agility集团的前身,PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。
通过多年的业务规划和地域拓展,2006年11月13日,PWC宣布将其名下所有的物流资产整合在一起,Agility品牌由此诞生。
Agility集团的业务重点涵盖广泛的市场领域,包括高科技,展会,汽车和轮胎,工业,零售和消费品业,航空,石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性,从而有效地帮助客户提高效率,减少中转环节和运抵时间。作为一家全球领先的物流公司,Agility将持续为各大跨国公司及大中型国内企业设计,执行并优化物流方案。
Agility集团目前拥有32,000多名员工,分布在世界各地100多个国家550余处营运网络。
作为Agility集团的前身,PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。
通过多年的业务规划和地域拓展,2006年11月13日,PWC宣布将其名下所有的物流资产整合在一起,Agility品牌由此诞生。
Agility集团的业务重点涵盖广泛的市场领域,包括高科技,展会,汽车和轮胎,工业,零售和消费品业,航空,石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性,从而有效地帮助客户提高效率,减少中转环节和运抵时间。作为一家全球领先的物流公司,Agility将持续为各大跨国公司及大中型国内企业设计,执行并优化物流方案。
Agility集团目前拥有32,000多名员工,分布在世界各地100多个国家550余处营运网络。
联系方式
- 公司地址:地址:span东风东路761号丽丰中心13楼01单元