Account Management Coordinator
北京康捷空国际货运代理有限公司中山分公司 Expeditors International Zhongshan Branch
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2014-05-16
- 工作地点：珠海
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话精通 - 职位月薪：面议
- 职位类别：货运代理 客服专员/助理(非技术)
职位描述
Key Accountabilities:
1. Provide administrative assistance to the LAM Department which includes but not limited to:
a. Assist CAM/GSM for presentation set up including preparing presentation material, reserving meeting room and equipment, arranging transportation means, etc.
b. Preparing quotation in a way necessary to conform to the standard practices and assist in RFQ.
c. Assist the department and CAMs in different kinds of filing.
2. Assist the CAMs as the "Backup" in handling simple customer inquiries, simple bidding requests and co-ordinate with the customer service teams & Operations teams from different products to resolve simple problems.
3. Preparing cargo tracking report for designated accounts when required, checking shipment status for reporting using E.CMS, CFIT, E.XPO, etc.
4. Assist the GSM/CAMs in consolidating, reviewing, and generating weekly, monthly, and quarterly reports for designed accounts for various purposes.
5. Assist the CAMs in performing customer service reviews, customer satisfaction surveys, and making analysis for the designated accounts.
6. Meeting customers with GSM & CAM whenever required.
7. Assist the CAMs in handling some of the offshore shipments, coordinating with different Far East and other origin offices to perform and meet the customers different requirements.
8. Assist in providing and updating product information, market information, and competitors' information.
Requirements:
University graduate with.
Fluent in written and spoken English.
Excellent communication and interpersonal skills, very customer minded and detail oriented.
General PC knowledge dealing with e-mail and Windows applications.
1. Provide administrative assistance to the LAM Department which includes but not limited to:
a. Assist CAM/GSM for presentation set up including preparing presentation material, reserving meeting room and equipment, arranging transportation means, etc.
b. Preparing quotation in a way necessary to conform to the standard practices and assist in RFQ.
c. Assist the department and CAMs in different kinds of filing.
2. Assist the CAMs as the "Backup" in handling simple customer inquiries, simple bidding requests and co-ordinate with the customer service teams & Operations teams from different products to resolve simple problems.
3. Preparing cargo tracking report for designated accounts when required, checking shipment status for reporting using E.CMS, CFIT, E.XPO, etc.
4. Assist the GSM/CAMs in consolidating, reviewing, and generating weekly, monthly, and quarterly reports for designed accounts for various purposes.
5. Assist the CAMs in performing customer service reviews, customer satisfaction surveys, and making analysis for the designated accounts.
6. Meeting customers with GSM & CAM whenever required.
7. Assist the CAMs in handling some of the offshore shipments, coordinating with different Far East and other origin offices to perform and meet the customers different requirements.
8. Assist in providing and updating product information, market information, and competitors' information.
Requirements:
University graduate with.
Fluent in written and spoken English.
Excellent communication and interpersonal skills, very customer minded and detail oriented.
General PC knowledge dealing with e-mail and Windows applications.
公司介绍
Expeditors International of Washington, Inc., is a global logistics company headquartered in Seattle, USA since1979, Expeditors has built a solid global logistics infrastructure serving the increasingly sophisticated needs of internationally supported trade. With dedication and continuous investment, we have created a seamless network managed by responsive professional and our own advanced integrated information systems.
Expeditors is widely recognized as the leader in the global logistics industry because of our close integrity and our absolute commitment to customer satisfaction. Expeditors’ service includes Global Ocean, Global Air, Consolidation, Distribution, Insurance, and Customs Brokerage worldwide.
Attractive salary with good career prospects and remuneration package will be offered to the right candidate.
Parties interested in positions, please send your resume and expected salary to resumes-zix@expeditors.com
All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment.
Expeditors is an equal opportunities employment and works a smoke free environment.
Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com.
Expeditors is widely recognized as the leader in the global logistics industry because of our close integrity and our absolute commitment to customer satisfaction. Expeditors’ service includes Global Ocean, Global Air, Consolidation, Distribution, Insurance, and Customs Brokerage worldwide.
Attractive salary with good career prospects and remuneration package will be offered to the right candidate.
Parties interested in positions, please send your resume and expected salary to resumes-zix@expeditors.com
All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment.
Expeditors is an equal opportunities employment and works a smoke free environment.
Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com.
联系方式
- Email：resumes-zix@expeditors.com