IT Operation Supervisor/Manager – IT 运维主管/经理
液化空气(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2013-01-09
- 工作地点:上海
- 招聘人数:若干
- 职位类别:技术支持/维护经理
职位描述
Job Responsibility
·To maintain and enhance IT services and ensure IT services are delivered at customer satisfaction and balance the cost effectiveness. To improve quality of IT services.
·To identify, develop and deploy best practices, tools or processes and procedures for business units across china mainland to improve IT services.
·To manage expectations, incorporate feedbacks from customers and IT staff.
·To assist to implement group and local IT project
·To lead and develop Helpdesk team,
·To define, rollout and evaluate standard work to improve IT services such as helpdesk services, IT controls, etc.
·To define and measure key metrics and evaluate to improve IT services at customer satisfaction with cost effectiveness.
·To improve IT services at customer satisfaction through standard work, process improvement and tools.
·To manage and monitor vendors at services level, to maintain services quality.
·To assist and support to implement Group and local projects with PMO
Requirements/Qualification
1. Bachelor or master degree in Information Systems, Information Technology,Computer Science or equivalent is required.
2. Excellent oral and written communications skills in English and Mandarin
3. Minimum 5 years of experience in Information Systems industry/companies/organizations.
4. Process oriented, analytical, customer focus
5. Good English communications and computer competencies.
6. Good project management skill, PMP is preferred
公司介绍
全球工业与健康领域气体、技术和服务的领导者,业务遍及80个国家/地区,员工约67,000人,为超过370万名客户与患者提供服务。氧气、氮气和氢气是生命、物质及能源不可或缺的小分子。它们象征着液化空气的科学疆域,自集团1902年成立以来,始终位于其业务的核心。
公司以客户为中心的转型战略旨在实现长期的盈利性、稳定及负责任的增长。这依托于全球范围内的卓越运营、选择性投资、开放式创新和网络化组织。通过员工的全心投入与不断创新,液化空气集团利用能源与环境转型、健康及数字化领域的变革,为所有利益相关方创造更多价值。
液化空气集团在中国
液化空气集团早在1916年就进入中国,70年代开始向中国提供空分设备,经过多年的稳步发展,目前在中国设有近100家工厂,遍布40多个城市,拥有约5000名员工。集团在华主要经营范围包括工业及医用气体的运营,家庭健康服务,工程与制造业务,以及全球市场与技术和上海创新园从事的创新业务。公司业务已覆盖中国主要的沿海工业区域,并继续向中部、南部和西部地区拓展。
联系方式
- Email:nicole.wu@airliquide.com
- 公司地址:围堤道125号天信大厦21层