东莞招聘

Responsibilities,

Customer Service

· Single point of contact for all car fleet related queries including escalation point between Users & Fleet Service Provider;

· Monitor Customer Satisfaction;

· Issue Resolution;

· Contribute to Monthly/Quarterly Fleet Review’s.

Supplier Management

· Contribute to Vendor management including conducting quarterly & annual reviews, monitor & manage agreed KPIs; Ensure they meet the expectations as set out in the CarFleet Contract;

· Report Vendor Scorecard quarterly to Stakeholders.

Compliance

· Contribute to completion of internal Controlled Self Assessment for CarFleet as required by client;

· Ensure all CLIENT Standard Operating Procedures (SOPs) & Policies are adhered;

· Co-ordination & processing of tax reporting/requirements;

· Contribute and provide guidance to Stakeholders of potential risk;

· Educate User’s to reinforce Policy and SOP compliance.

Operations

· Manage all daily car fleet operations in accordance with SOPs;

· Contribute to ensuring Fleet utilisation is optimised;

· Manage car replacement schedule; reallocate or order new cars, co-ordinate handover with the User’s & car fleet vendor in line with SOPs; ensure transitioning User’s are educated on Policy – work with CLIENT Stakeholders;

· Contribute to Vehicle choice list compilation – work with CLIENT Stakeholders;

· Manage all carfleet information in line with CLIENT Policy and SOPs;

Financials

· Manage & process Vendor Payments in line with CLIENT SOPs;

· Monitor monthly/quarterly spend against budget & report to CLIENT Finance Stakeholders;

· Contribute to providing necessary data for Annual Budget Setting exercise to CLIENT Finance Stakeholders as required;

· Execute CLIENT SOPs to manage CLIENT carfleet tax requirements;

· Contribute & execute savings strategy;

· Prepare & supply relevant data for year-end accruals in line with CLIENT Policy;

· When required, investigate & resolve any payment/ invoicing queries;

Requirements,

1. Excellent client relationship management skills;

2. Excellent organisation skills;

3. Good written and oral communication skills;

4. Good presentation skills;

5. Good administrative capabilities;

6. Budget & Line management proficiency;

7. Fleet Industry Management expertise;

8. Interpersonal skills;

9. Analytical skills.

About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of USD2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with more than USD41 billion of assets under management. For further information, please visit our website, www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 17,400 employees operating in more than 79 offices in 13 countries across the region. In 2009, the firm celebrates its 15 years in China, where there are about 700 professionals and 6,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various government agencies and developers, as well as owners of high-end residential and commercial buildings.

关于仲量联行

仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2008年全球业务收入约27亿美元，拥有大约180个分公司，业务遍及全球60个国家逾750个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾14亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值超过410亿美元。更多详情请浏览 www.joneslanglasalle.com.cn

仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的13个国家拥有79个分公司，员工总数超过17,400人。仲量联行已进入中国市场15年，目前拥有约700名专业人员及6000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、写字楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。