东莞招聘

EF英孚教育深圳成人中心诚聘服务顾问（客户服务类）。请将您的简历发送到efpe-hr@ef.com。

Job Description

Service Consultant is responsible for visitor reception and general student service in each center.
The Service Consultant creates a welcoming atmosphere for all people in the center, including center access management, APP/Walk-in reception and handover to Course Consultant, booking and check-in services, communicating EF policy and other information, and student follow-up via the System.
The Service Consultant also needs to respond to student’s requirements when s/he is seeking help or guidance.

Roles and responsibilities:
Create and maintain a happy and welcoming environment for student and prospects
Help students plan and review study progress according to EF’s learning approach
Follow up and keep students informed and updated on changes within the center
Collect student feedback and cooperate with relevant colleagues to promptly solve issues
Maintain general center cleanliness and discipline.
Liaise with Course Consultants with regard to potential course extension, renewals and referral follow-up
Support other center functional teams when needed
Perform administrative duties as required
Assist with Center projects as needed

Requirements:
Becholer degree or above
Passed CET6 or above, fluent oral English, TEM8 is a plus
Passionate and willing to help others
Flexible and patient
Has related service experience is a plus

职业发展：

定期的职业评估为你提供广阔和公平的职业发展空间

服务顾问-资深服务顾问-客服主管-中心运营经理

我们提供

1. 有竞争力的薪资，极具诱惑力的奖金；
2. 完善的社会保险及商业保险；年度体检；
3. 国家规定的法定节假日，带薪年假（10-15天），海外旅游及丰富奖品奖励；
4. 员工本人可享受免费英孚英语培训；
5. 快速及完善的晋升以及培训体系，为你职业发展目标量身订造的在职培训课程；
6. 工作地点均在市内地铁沿线，交通便利

加入EF英孚教育深圳成人英语培训中心，你将加入一家充满活力的公司！
请将您的简历发送到efpe-hr@ef.com

关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚教育致力于长足扎根中国市场，曾担任2008年北京奥运会语言培训服务提供商。自1988年以来，英孚已经支持服务六届奥运会，包括2018年平昌冬季奥运会和即将要举办的2020年东京奥运会。英孚还发布了全球英语熟练度报告（www.ef.com/epi）,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
 
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF (www.ef.com) has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index (www.ef.com/epi) measuring the English ability of adults in countries across the world.